Tile Shading issue advise - TilersForums.com

[Tile Shop]

Suppliers will say and do anything to shift the blame . Clearly not your fault , job was done in a professional manner .
I am fed up to the back teeth of suppliers wriggling and squirming when they balls it up ! They can afford to rectify the problem , yet try and make the little man pay for their mistakes . DISRACEFUL!!

See what i mean..... always the suppliers fault. Again, if you want the supplier to do all the checking fot you, you're telling me you'd take delivery of a pallet of loose tiles?

Shading is inherent in ceramic and porcelain manufacture. You know this but what? Its not your problem???

Yeah, never the tilers fault is it. His job is to put them down and blame someone else when it goes wrong because he couldn't be arsed to do what it says on the box, what it says in british standards, what it says in the suppliers t&c's, whats common knowledge to most tilers. What makes you so special these rules don't apply to you?

Why would the supplier know any different if the batch numbers match? If you wanna fix 'em without checking, fine. But don't always expect a supplier to bail you out if you haven't followed tiling 101.

Ask us to help you out, before it becomes a problem, not after you realise you've been a special kind of dumbass!

Does no-one loose lay tiles anymore?

Rant over.

 

[widler]

Initiate pedantic mode

As in Italian belonging to him or did you mean you're ( you are ) Italian?

Don't no to be honest , not sure who he belongs two or if he is Italian .
Only the Italian idiot can answer that

 

[widler]

So Paul , the suppliers should just buy in, close there eyes and pass it on, not check the product they are selling .bit of a cowboy supplier imo .
My local tile shop,recently had a bathroom go titis up due to poor tiles , they checked bathroom, re supplied them different tiles , took all tiles they had in the wearhouse outside, got them taken away never to be seen again.
Must of cost him in the long run, but he said it's his shop reputation on the line as well , which Is the right answer .
Of course the tiler should take a bit of blame , we open boxes, and lay them.
Not one person on here will check every tile in every box, like ahas been said , you can't tell in most cases until it's grouted and finished , imo the supplier should also take the blame as it's him selling a bloody inferior product.
Not the tiler who is the dumbass , it's the person selling shiit

 

[Andy Allen]

Imo if your not supplying the tiles then it's up to the person who has purchased the product to make sure it's fit for purpose . ....I'm not getting paid enough to p## about checking every tile I'm not supplying ..(unless your names impish)

 

[Tile Shop]

Like i said, for the third time, if the batches match? What more do you want us to do?

If its faulty, damn right we'll replace it. We're obliged to do so. And if a batch is deemed to be faulty, we will also chuck it outside never to sell it again.

But fixing is your acceptance that the product is ok. From that point on, a supplier is not obliged to do anything. But it'd be a very poor show if the supplier said point blank "tough. Bye". At the very least, although they don't technically have to, a delivery of a fresh acceptible batch of tiles is on the cards. I now refer you to the last paragraph of my first post.... if you want compensation after you've not done whats asked of you, as a responsible supplier, we will still raise it with the manufacturer. On their agreement, you'll be reimbursed for your time and additional work.

 

[WetSaw]

If I may play Devils advocate here for a moment... There's probably a bit of responsibility to be spread amongst all parties here.
The manufacturer for ( possibly, I can't be arsed to read their website..) not properly explaining shading variations. The supplier for the same. The tiler for not mixing boxes, as is suggested on most tile boxes. The client for not understanding there may be variations in shade and possibly having unrealistic expectations of what is possible.

 

[Italy]

you can say what you want, but if you do not respect the rules, there will always tilers come here on the forum to say why? it is not my fault etc etc.
I prefer to lose a day's work, rather than have problems later.
put that kind of tiles, does it cost much more, this also implies a greater control by the tiler.

 

[Andy Allen]

If I state I my T/C that I except no responsibility for any shading, different batches or any other problem that may arise with tiles NOT supplied by me then that should put me in the clear..
And I'll put it in tiny writing like the suppliers do.......

 

[Italy]

If I state I my T/C that I except no responsibility for any shading, different batches or any other problem that may arise with tiles NOT supplied by me then that should put me in the clear..
And I'll put it in tiny writing like the suppliers do.......

andy, is a life that there are these rules.
you can write all the rules you want, but a judge will follow those described above.

 

[WetSaw]

You might want to use "accept" rather than "except"....