abusive customer - TilersForums.com

[charlie1]

Thanks again all and you detailed reply alister! Went this morning and got my tools (no one on site), notning has been touched as tiles still not arrived. I called tile supplier and they said tiles have not been despatched as payment has not been made! Someone has made a real
( . )( . ) out of this one!

 

[charlie1]

Here a pic of work I've done, all these tiles I had to hack the adhesive off then reset!

 

[AliGage]

I'd be sticking an invoice in for the work you've done as well mate. Why haven't they paid for the tiles to complete the job?

 

[charlie1]

Mystery to me, its very large company, this should have been done ages ago! I'm going to give it till the end of the week then take it from there, we shall see what transpires? I've got my tools back so that's one good point!

 

[Muse2k8]

This is why a good contract works well. If it was me he would still be paying for the FULL work and finding a new tiler too

 

[charlie1]

Just recieved tx from janny letting me know tiles have arrived and asking when I can do it! ... Busy just now so will need to wait a wee while!

 

[chrisprendy]

want to bet it now becomes URGENT ,he will claim he has been waiting on you bla bla bla customer going mad bla bla,got to be done right away etc,the ball may now be back in your court but as already stated BE CARFEFUL as to payments to date etc ,good look either way m8

 

[AliGage]

All sounds very fishy to me, i'd be bugging out.

 

[charlie1]

I know what you mean alister but I was given reassurance that payment would be made after completion by big boss man!

The way I'm trying too see it is, do job then get one of 2 things ... Money owed or lesson learned! I will keep you all posted and maybe we will all learn a lesson!

 

[AliGage]

I hope they pay you at the end.

Good luck, look forward to seeing the finished pictures.