BAL Advice needed - tiler almost doubled verbal quote on invoice, never quoted in writing - TilersForums.com

[Just Rizzle]

pay him what he quoted saying in full and final payment and threaten him with informing hmrc i bet they be happy to investigate cash deals and vat

 

[Spare Tool]

Have you actually asked him why his invoice is double the original estimate?

 

[James C]

Have you actually asked him why his invoice is double the original estimate?

Yeah, because I insisted the weight of the tiles needed overboarding, painted plasterboard can’t take 38kg per sq metre + adhesive. There’s a whole thread on that as well!

 

[James C]

pay him what he quoted saying in full and final payment and threaten him with informing hmrc i bet they be happy to investigate cash deals and vat

This may be the only route I have left to take, I don’t want to be that guy but clearly he is doing cash work on the weekends that never makes it to HMRC, and I had no problem paying the original quote regardless of whether it was on the books or not

 

[Waluigi]

Oh hang on, the guy did extra work which falls outside of what he originally quoted? Different ballgame now.

That’s extra. You can’t second guess what he is making on the job, only whether you think the additional work is reasonable

 

[Spare Tool]

So just to get it straight...he originally quoted for just sticking tiles on, then you asked him to overboard the walls as well?

 

[James C]

So just to get it straight...he originally quoted for just sticking tiles on, then you asked him to overboard the walls as well?

No we originally told him we wanted the boards on the wall too. He then quoted for the job to be completed, and then spent the week trying to convince us we did not need the boards

 

[Spare Tool]

No we originally told him we wanted the boards on the wall too. He then quoted for the job to be completed, and then spent the week trying to convince us we did not need the boards

But regardless, did his original quote include boarding the wall?

 

[James C]

But regardless, did his original quote include boarding the wall?

As I said, we told him what we wanted (over boarding), he then verbally quoted. The absence of a written quote is the issue here as we were clear what we wanted. He tried talking us out of the boards as a “waste of money” but we insisted, and spent the money buying boards and fixings

 

[Spare Tool]

Not trying to get your back up James, I am working on a large job at the moment (over 200sqm) and there's nothing in writing at all. I visited site and quoted £# so much a metre there and then and they accepted..
There's no laws against a verbal quote that I know of, its a trust thing and am no expert on the law but think once work has commenced then your in a contract..you should have confirmed the price before he started and tbf he should have said the price would be going up for whatever reasons.. Judge Rinder would have a field day with this one