call last night from brother-inlaw ,some friends of his were in tears!!we whent to have a look the lady had got the tiler of yell.com no refs,her hubby electrictian had layed thermal boards +UFH the tiler had used unibond white flexi addy comed it out straight over the heating elements and slaped the tiles down lippage!!all over the place he just followed the addy and had not leveled anything the UFH had cost £1000 :yikes: the tiles were £600 what a mess!!!:yikes: