Hi All, I’ve just signed up but have visited the site a number of times over the years, and it has been a very valuable source of information. Sorry to make my first post a cry for help, but I’m in need of some desperate help. I ordered c.130sqm of porcelain floor tiles from Porcelanosa, thinking it was a reputable brand and that I wouldn’t have any problems. Unfortunately, the tiling contractor was due to start laying the tiles today, and discovered that the tiles: A) aren’t square (one corner on each tile seems ‘short’); and B) one edge on each tile seems to have a large bevel than the others. I’m hoping the attached picture will highlight the issue. I’ve contacted Porcelanosa’s after sales team, whose initial response (having spoken to Urbatek, the manufacturer), is to fob me off. Needless to say, the tiles were very expensive and I’m very nervous they are trying to convince me that I should accept these defective tiles. It seems obvious that something isn’t quite right. Can anyone give me some guidance in terms how how to proceed ? Any help much appreciated !! Uneven chamfer/bevel highlighted in green circles.