Tiler messed up - what are my options? - TilersForums.com

[One Day]

Another thing I would probably would of refused to work with those tiles. There are lots of flat tiles available for not a lot of money . I put some tiles down the other week 1200 x600 flat as a pancake at £22psm

Please say where from! I have 250sqm coming up and customer wants that size...

 

[Simons70]

So in the end of day if you pay less money you are happy with the job?

 

[Dumbo]

Please say where from! I have 250sqm coming up and customer wants that size...

Please message me as prices open forums etc and I will give you my phone no

 

[Flintstone]

I would of suggested having them inline, no broken bond - no lips, cleaner look and a joint around 2 to 4mm if the tiles are really that sizey

 

[Blunt Tool]

I'd be recommending half bond to customer for that area, would look far too pieced in third bond

Was that a genuine dislike TJ?

 

[Time's Ran Out]

Was that a genuine dislike TJ?

@callatiler - sorry fat finger! It's too close to agree button. + I can't afford to upset too many people unless I'am in one of those happy moods.
And reading this back I wasn't calling you 'fat finger'!

 

[Dumbo]

@timeless john I would have to agree with your rating

 

[TomR]

Thanks again for all your responses - this forum has been excellent in delivering comprehensive advice.

On reflection, perhaps I should've titled this thread "I messed up and bought poor quality tiles and the tiler did his best". I purchased the tiles myself from a local independent retailer - they were certainly on the cheaper end of the scale (but not the cheapest), but we selected them on appearance before we knew the price. Although, given the advice provided so far, perhaps we would've looked to purchase something a little more expensive that would avoid the issues we have encountered (caveat emptor I guess).

I've met with the tiler on-site and he apologised for missing the request in the email, but he felt (as others have mentioned here) that the half offset would suit the look of the room better. The lippage is minimal and, as has been suggested, that if just a aesthetic issue then best to leave as is.

With regards to looking to reduce the payment, clearly this touched a nerve and I'll clarify by saying that this comes on the back of a few issues we have had with our contractors on this job. We were advised that we would need to be out the house for 2-3 weeks, and it has now been 8 with no clear end in site. They sacked the foreman halfway through due to an incident on another job and this has impacted the progress and resulted in mistakes (underfloor heating has been ripped up and replaced once already at their cost), so my concern was that if the job had not been done to an acceptable standard, we should not pay the full amount for the work. I don't think this is an unreasonable consideration.

 

[Dumbo]

OK the tiler maybe maid a mistake but considering he was on site for probably 2or 3 days out of 8 weeks I don't think he should have to also mitigate for other mistakes

 

[Brian the Tile]

Tiler messed up ? Think about what you are saying ,has he messed up or just not done as you said or are you just out to get money off ?