O
Olz
if only the clown had purchased a good quality travertine copy he wouldent of had any of these headackes ,looks like tubed paste and no tanking hope he knows these tiles need sealing and re sealing over the years .A fool and his money is always easily parted .Going to court - dont be silly just sort it .Try and take a couple of tiles off ,if its difficult just leave them ,if its easy keep taking them off until its hard .
Then soak the tiles to loosen the adhesive and re fix after cleaning them .use your common sense - nobody will work for sombody who threatens to take people to court at a simple whim get on with it .
Your introductory post on this forum was
I am the only female working in a company called Tilemaze(tile retailers based in Shrewsbury and Telford, both in Shropshire) and I find the information on adhesives, grouts very useful ie what adhesive to use for what surface etc and then I can tell my male colleagues what adhesive they should be selling for each job and amaze them with my knowledge!
You imply in it that you have used the forum to research and increase your knowledge, yet you mock - no insult someone who has less knowledge that you. Maybe if he'd come to your shop "the clown" may have been better advised eh?
If you speak the same way to customers as you post in this forum, you will soon be looking for a new job.
Last edited by a moderator: