Sigma Not Measuring Correctly - Tile Advice

[Qwerty]

Hard to word the title really, but essentially here is the issue....

The measuring bar on my new sigma is 'off centre'.....see photos...

Basically if I put a 400mm tile on the cutter with 200mm to the left of 0 and 200mm to the right, when I score & snap, the left piece is 199mm whilst the right piece is 201mm. You get the idea.....

Question is can this be sorted or do I send it back? I flipped the bar when off of the cutter and noticed 3 Philips head screws which appears to hold the bar to the fixing plate that has the lever on to clamp it to the cutter however the whole thing appears glued together with clear glue?

Ideas please people!!!

I forgot to take photos of the underneath but will do so tomorrow

 

[One Day]

I suspect you've got a dud! Looks like nearly a mm off centre looking at your score line over the label there.
Contact Derek at Sigma... Don't try and adjust it yourself or you'll scupper any warranty.

(still the best cutters though!)

 

[Dan]

In theory it's only 0.5mm off then. As moving it that much, would center it perfectly.

So I'm guessing it's an error, and you need to contact them, and I bet you 20 bucks they'll swap it you instantly.

 

[White Room]

Is there an adjustment on the locating pin on the measuring bar, sure someone sorted it with that and Bri had a locating problem to start with.

 

[Dan]

That'd make sense. As you can then keep correcting it over time.

 

[Dan]

I see the error from the pictures there. So your center line is actually perhaps the right side of the inner-circle in the number O....? Kinda thing?

 

[Qwerty]

Yes @Dan

@whitebeam .......Yes, that is what I think the 3 screws are for underneath the measuring bar but the whole lot looks as if it has been glued together!?

Any contact details for Derek please?

 

[Dan]

Sigma UK

Not sure why I can't tag him.

Edit:

@Sigma UK

There we go.

 

[Dan]

Hasn't been on the forum for about a year. So here:-

Contact Us - Sigma UK
SigmaUK (@SigmaUK1) | Twitter
SigmaUK | Facebook

Sigma UK
Merlin House
4 Meteor Way
Lee on the Solent
PO13 9FU

Tel: 023 9265 8335
Mob: 07828 969935

Mobile number will be for Del I'd imagine.

 

[Qwerty]

Cheers Dan

 

[White Room]

I'll have a look at mine in the next couple of days.....

 

[Dan]

I'm not familiar with the sigma's at all. But a Rubi I can usually fix or replace any part on it. Sigma's weren't around when I was messing around with tiles lol

 

[White Room]

Harold Wilson was in power then

 

[Dan]

Damn that thatcher closing the mines!!!!!!!! haha

 

[LM]

It depends on your model, it's the self adhesive measuring tape that's out of place, for example Art no:107125, that may need replacing, no big deal.
The adjustment on the locating pin on the measurement bar is for the angle not the measurement.