Help! Tiled wetroom floor looks perfect but grout doesn't dry out! - Tile Advice

[John Benton]

It needs to be checked out as soon as possible, but I would also be concerned about the lack of tanking on the walls

 

[Paula]

Can we have a pic of the shower? Is it built in with a removable chrome plate?

Yes, it's a concealed valve with a removable chrome plate, but it's a long way from the shower heads (there are two). Can you see it in the picture?

 

[John Benton]

Doesn't matter how far away the heads are from the valve, the pipework behind the wall goes from the valve to each shower head

 

[Paula]

It needs to be checked out as soon as possible, but I would also be concerned about the lack of tanking on the walls

Yes, I have been concerned about this for a while, but I'm not sure how we can put it on now! Obviously if it's causing the current problems, then I feel I can go back to the builder and ask for the shower to be re-done, but at the moment I don't feel I have any evidence for this!

 

[Bathfix Bob]

I wonder if the plumber has pressure tested the showerhead pipework or just hoped for the best.....are there any spare wall tiles just in case?

 

[Paula]

I wonder if the plumber has pressure tested the showerhead pipework or just hoped for the best.....are there any spare wall tiles just in case?

I know he is very conscientious and would imagine that he did, but I suppose a problem could have arisen since?

 

[John Benton]

I think then that the plumber needs to make a hasty appearance to discount the shower valve and pipework as the cause.

 

[Paula]

I think then that the plumber needs to make a hasty appearance to discount the shower valve and pipework as the cause.

Yes, I agree! But neither the builder, nor the plumber, have ever been "hasty"....plus now all the bills have been paid there is no incentive for them to come back.....I will let you know how I get on!

Thanks for your help, it means a lot.

 

[Bathfix Bob]

I wish I had a close up picture of the shower outlet elbow, and facia plate.
Lets not hang the plumber just yet, could be faulty shower valve.
I had one at Christmas that decided to stream out of the spindle and down the back of the tiles onto the ceiling.
What make is the shower Paula?

 

[John Benton]

Hold on a minute Bob, no-ones hung the plumber. This is a process of elimination and the next line of investigation is that the plumber needs to check the pipework and shower valve!!

The make of the valve is Crosswater Bob.

 

[Bathfix Bob]

Don't get me wrong I'd happily hang the plumber myself but going from the pics its a top notch job so I'm thinking more along the lines of a failed fitting or something rather than sloppy work.

 

[John Benton]

That's why I said get the the plumber to check the valve and pipework!!!

 

[Bathfix Bob]

Agreed.

 

[Dan]

Calm down lads.

I've posted a thread on plumbing forum and a couple of the lads have taken their time to come over to the dark side here and join in the (what is now a quite long) thread to see if they can look at it from another angle.

We all want to get this sorted out for Paula and I'm sure we're all talking about eliminating things and not looking for blame per se.

So let's not turn this interesting and slightly stressful thread sour just yet

Back to the topic.

 

[Paula]

I wish I had a close up picture of the shower outlet elbow, and facia plate.
Lets not hang the plumber just yet, could be faulty shower valve.
I had one at Christmas that decided to stream out of the spindle and down the back of the tiles onto the ceiling.
What make is the shower Paula?

OK, Bob, I've taken some photos of the fixed shower head (very expensive Grohe, solid brass) and the valve (Crosswater, also brass I believe). Hope this helps!