Discuss Grout color question/what happened? Help please! in the America Tile Forum area at TilersForums.com.




Lmsplk

-
Reaction score
0
Hello! At the completion of my new kitchen tile installation, the grout I had selected (dark taupe in color) appeared very white once it dried. I expressed my concern and the installer called the owner and he came to the project as they were packing up. The owner told me that the grout color (white) was “pretty darn close” to the advertised “oyster grey” color…..(it’s NOT close in color). I then asked about the previous job he did on our bathroom and how the grout looked absolutely great color-wise. He didn’t want to discuss and left for the weekend stating it looked fine to him but was possibly haze.
The next morning, I took some grout from the same bag, mixed it, applied it between two pieces of scrap tiles and achieved what I would consider “expected/optimal” results. I sent my images to him via email over the weekend, because he wasn’t planning to come back, and I wanted to discuss what happened between my sample and what his guys left on my floor.
He came on Monday and wiped it with aqua mix haze remover which did nothing. He wouldn’t acknowledge my results and just read the color disclaimer from the box stating that varying conditions can cause different results, but he thought the grout on the floor was the right shade.
I have a 20+ year career as a chemist, so I know about controlling conditions and variables. My/his grout was mixed and applied approx 18 hours apart in time. Same indoor conditions, temp indoors at 68 degrees…etc. I photographed my sample right on the same spot on the floor as his grout to control for lighting differences.

My questions: what happed during his grout mixing or wiping or curing that altered/lost the pigments? Why did our grout turn out so different? My goal was to match the grout as close as possible to the tile and I painstakingly selected my grout. Gobs of grout were applied and left stuck in the corners (floor/wall/juncture) that are far darker than the white grout in the joints. Haze left on tiles is bright white.

Grout is Prism Brand grout in Oyster Grey color (shouldn’t efflorescence)
Tile is porcelain 12x18x3/8inch

We argued a bit about my disagreeing that the applied grout on the floor turned the correct color…it’s bright white. He told me “it’s pretty impossible to screw up grout, that I’d never be happy, slapped my check from the previous week down on the counter and quit my job.

Please see photos:
grout on floor with brochure stick from prism
My grout between scrap tiles with brochure colors
Overview of my setup
 

Attachments

  • 6A0684FF-0B7B-4475-A6E6-AB0CCCF4546F.jpeg
    19.7 KB · Views: 32
  • 9FBCA192-F11C-43C3-8CD0-62DF42C202B1.jpeg
    22.8 KB · Views: 36
  • C5C58B17-3E81-428E-9048-FD2514A39865.jpeg
    18.2 KB · Views: 34

Reply to Grout color question/what happened? Help please! in the America Tile Forum area at TilersForums.com

Or checkout our tile courses and training forum or the Tile Blog / Latest Blog Posts

There are similar tiling threads here

Good morning all. After a little advice. I'll post pictures a bit later. However.... The...
Replies
6
Views
726
Hi! I'm looking for some advice, I have laid some SLC (Mapei 1210) in our conservatory in...
Replies
5
Views
526
Hi all! Just wondering what the best advice is for book-keeping? Been self employed now for a...
Replies
1
Views
541
    • Like
Bathroom floor. I would be grateful for advice on how to prepare my bathroom sub floor ready for...
Replies
1
Views
382
I had a small leak in the main water line before the stop tap in my 1950s house. The copper pipe...
Replies
1
Views
574
This website is hosted and managed by www.untoldmedia.co.uk. Creating content since 2001.



Tile Contractor Forum. The useful tile contractor website.

Replies you've not seen

New Tiling Questions

UK Tiling Forum Stats

Threads
67,346
Messages
881,158
Members
9,536
Latest member
Bob Marley
Top