Help !!! Split face slate tiles with gaps! - TilersForums.com

[Oaks]

Hi My tiler has just put some split face slate tiles on a feature wall and the customer is complaining that there are gaps between the tiles. I understand it is a natural product and uneven but was wondering if anybody knew of any work around ??? I understand they can't be grouted ? Help !!

 

[Dave]

Any pics or link to said product .?

 

[Oaks]

Sorry no pics customer had just rang me. The tiles are supplied from tile giant. They are interlocked and an uneven face. Just need some thoughts/solutions to give her. Don't want to brush her off as the rest of the bathroom is perfect and it's a shame to let it ruin the job/reputation. My tiler always does fantastic work and have never had any other concerns or callbacks.

 

[Oaks]

My replies don't seem to be posted ?? Sorry new to this !!

 

[White Room]

My replies don't seem to be posted ?? Sorry new to this !!

Your first few posts need moderating, so there will be a delay.

 

[Oaks]

Thanks whitebeam !

 

[Taylormade]

Pics would be a help difficult to visualise the issue!

 

[Stef]

I've fitted a few m2 of tile giant split faced & never had a problem with them.
You will get the odd gap but this is to be expected.
Mixup some grout or adhesive as close to the colour as possible & this will help hide it.
Or try & grind up some off cuts, fill gaps with clear silicone & fling the dust onto silicone.

 

[Oaks]

Apologies I know it's hard to comment on something that you can't see !! I haven't seen it yet as the tiler has only finished today and the customer only rang me tonight when they saw it. Just need get it straight in my head before I see the customer in the morning !

 

[Taylormade]

My tiler always does fantastic work and have never had any other concerns or callbacks.[/QUOvTE]
If your happy with your tiler as stated point this out to the customer if you are happy with what you see in the morning. Negotiate from a position of strength but pics woul still help!