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Ajax123

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But as said grout cracking so loose tiles and you should be able to get at least
that sorted. agreing to a lower price does not let him off the hook with regards
to bad workmanship and his responsibilty to do a job thats fit for perpose and must be
guaranteed...
It depends. If the agreement is in full and final settlement that's an end to it. If its conditional then maybe but most settlements are full and final.
 

Ajax123

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I dont think so it still has to be up to standed and guaranteed.
just because you get money off something you still have
consumer rights
You generally waive your rights if the agreement is full and final. I certainly wouldn't want to challenge it in court. It really depends on what has been said and agreed and of course what's written down.
 
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You don’t have to use them. A good tiler can install tiles to a high standard.
The tiling you’ve had done certainly isn’t a tiler in my eyes.
Why wouldn't you use them. Back in the day we used matches as spacers. We've all moved on. Granted they don't do the job for you but can assist. Bit like a spirit level really.
 
T

Tara 476

Your grout has already started to crack and lift in places which means tiles are loose. Try tapping them and seeing if they are hollow. I feel for you and you should have not had to pay for that as he’s actually cost you even more in the long run. This guy isn’t a professional and not even a good person to take your money. I would seek repayment and I would feel a responsibility to warn others. This is the dark side of this unregulated Wild West trade I’m afraid.
Is the grout cracking due to the tiles being loose?
 
P

Petetile2

Is the grout cracking due to the tiles being loose?
Tilings not very good atall lol... wondering if got underfloor heating for that grout to crack so bad too! ..as for those levelling clips for those that use them.. ...good tilers dont use them...!!
 

Kevbos

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Please contribute to this thread if you have any new information or can even just reiterate what has been said already. :)
Hey so I have recently bought a new build house and wanted my floors tiled, I bought the tiles myself from Mandarin Stone and hired a tiler to lay them for me. The floors were in good condition and most importantly level prior to him starting. After 4 days he was done however the tiles were not level and the grout was not level either so between some tiles it was spilling out and between some it was extremely low. I had 5 tiles left over so I asked him to come back fix them. He used all 5 remaining tiles and re grouted them however the tiles are not level nor is the grout. He quoted me £1200 before stating the job and I paid him £900 purely because of how badly it was done (he had also reversed into our garage and damaged the wall without telling us) now that the tiles have been properly cleaned etc they look even worse and I’m not happy that I paid him the £900 because the whole floor will need to be redone. What can I do?

this is my first property so I was clueless about who to go with however multiple businesses quoted me £1200 therefore I assumed the price was okay.

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A new build and no mention of adding strength to the floors before tiling !! I know new builds those flat floors are not suitable to tile over
 

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