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Discuss British Ceramic Tiles - They actually want our feedback in the Tiling Forum area at

  1. Plan Tec Tiling

    Plan Tec Tiling Administrator Staff Member Trusted Advisor Professional Tiler JOTM Winner

    Wimborne, Dorset
    Wow! It seems the power of social media has had some effect!

    I try to keep the forum Twitter account ticking over and recently the issue of how bad BCT (British Ceramic Tiles) are for us tilers.

    BCT have openly put it out there wanting feedback from us.....


    So please either respond to this thread with as much detail as possible and I'm happy to take this forward on your behalf, or respond to the BCT tweet directly.

    • Like Like x 1
  2. Best Answer:
    Post #14 by callatiler, Feb 10, 2018
  3. Ttt1601

    Ttt1601 Professional Tiler JOTM Winner

    They won't listen, I know may a tiler who has posted negative comments o. There FB page, all get the standard response and withing a week or so they just delete the comments and no more is said or done
  4. Plan Tec Tiling

    Plan Tec Tiling Administrator Staff Member Trusted Advisor Professional Tiler JOTM Winner

    Wimborne, Dorset
    Ok, but if you don't try and voice your opinion when they have openly asked for it, when can you? This is an opportunity to put those BCT rants into constructive criticism for them.
  5. Tom Astley

    Tom Astley Professional Tiler

    I wonder who @piesaregreat is?
  6. Plan Tec Tiling

    Plan Tec Tiling Administrator Staff Member Trusted Advisor Professional Tiler JOTM Winner

    Wimborne, Dorset
    Not sure!?
  7. Localtiler

    Localtiler Trusted Advisor Professional Tiler JOTM Winner Top Contributor

    What are they really going to do, alter there’s manufacturing process? They surely know how poor they are
  8. hmtiling

    hmtiling Trusted Advisor Professional Tiler JOTM Winner

    Isle of Wight
    I, personally, think they are the best quality, sized, shaded, straight and printed without error tiles I've ever used. So if they'd like to send me a free pallet to be used as hardcore for my extension I'd be willing to lie on other platforms too
    • Funny Funny x 3
  9. wrighty

    wrighty Professional Tiler

    This could be a long running thead!
  10. macten

    macten Professional Tiler

    I like the fact that if your bed of adhesive goes over 6mm they let you know by cracking a few weeks later.

    This time of year the kids bedroom window gets lots of condensation. If you dry lay a few m2 of bct (use the ones you couldn’t possibly use on the job) they act as dehumidifiers
  11. Dave

    Dave Moderator Trusted Advisor Professional Tiler

    BCT's quality control is abismal to say the least.

    I have complained direct on they're FB page and they tried to reply via messenger and not in the post i posted.

    The list of faults goes on from planetising like bowls and printing error to tile face and surface bubbling , mass production with what seems little quality control.

    One of the biggest issues is sizing of tiles , some can be as much as 3mm i have found , imho its just not acceptable.

    But as usual it just falls on deaf ears...
    • Agree Agree x 2
    • Like Like x 1
  12. Plan Tec Tiling

    Plan Tec Tiling Administrator Staff Member Trusted Advisor Professional Tiler JOTM Winner

    Wimborne, Dorset
    Its what people make of it. You get out what you put in sometimes.

    Now is the chance for us to have our say. BCT have never before openly asked for this type of feedback on a social media platform. On Facebook messages can easily be deleted, but on Twitter this is harder to hide away. Members need to take the opportunity to use it to voice their opinion or forever hold their peace.
  13. impish

    impish Trusted Advisor Professional Tiler

    My opinion, quite simply is that they should stop marketing their products as premium, quality and proudly British made.
    What they are is very much substandard, terrible quality and an embarrassment to British manufacturing.

    I won't install their tiles. I have done, three times and it was a very unpleasant experience. I began to question my own skill as a tiler!
    • Like Like x 1
    • Creative Creative x 1
  14. timeless john

    timeless john Trusted Advisor Professional Tiler JOTM Winner Top Contributor

    North East England
    They are poor quality wall tiles made for the fashion industry.
    To sell them as a floor tile ( even if only suitable for soft shoe area) is breaking the trades description act.
    Like others I refuse to fix them.
    Perhaps a questionaire would provide the answer they are after.
    Have you used BCT within the last 5 years Y/N.
    We’re you happy with the quality Y/N .
    As a tile of choice would you use them again Y/N.
    Just my thoughts.
    • Like Like x 2
    • Agree Agree x 1
    • Winner Winner x 1
  15. callatiler

    callatiler Trusted Advisor Professional Tiler JOTM Winner

    Best Answer
    BCT are at least 40 years behind any other tile manufacturer, if they made cars they would still be churning out the likes of Austin Allegros etc. Size inaccuracies force a uncommon larger joint, glaze imperfections too common, material far too soft and vulnerable ( was the oven even switched on or just air dried, or are the coal miners still on strike). Stop stating they are ok for floors, you are simply lying, I would not use on a concrete or sand and cement floor let alone go anywhere near any kind of wooden subfloor. Glaze not to full edge of tiles, making it vulnerable to any kinda water penetration ie behind even a domestic sink let alone modern power showers, wall jets, waterfall heads etc
    So come on BCT take the flared trousers, paisley shirt, kipper tie off and stop these crimes against tiling or Inspector Jack from the flying squad should be coming for you saying you’re nicked son!!!
    • Agree Agree x 2
    • Winner Winner x 2
  16. Del W

    Del W Professional Tiler

    I don't use twitter. You can send this to them if you wish. 8 boxes of tiles, 3 boxes had tiles like this. Tried to complain,but got ignored.

    codridton rams & car park july 17 005.jpg
    • Dislike Dislike x 1
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