bad tiling, help !!!

miagi · Jan 7, 2010

Hi all. just had some 2ft by 1ft bathroom tiles fitted, what a mess!

tiles lipping, he made sure it was only 1mm?

put 2 meter straight edge with 3mm stand off feet at each end, the gap between is 9 to 12 mm,

hence mosaic borders are curved, to fall in line

also tile started above door, but when they went round the room, and met back onthe adjacent wall, the bottom was 10mm lower

company dont want to know, and info please tnx

happy new year??????????????????

Dan · Jan 7, 2010

Welcome to tilersforums.com | Tile Forums | Tiling Forum!

Welcome to tilersforums.com miagi. Thanks for introducing yourself.

Olz · Jan 7, 2010

Hi,

Could you post up some pictures so we can see what were talking about.

Where abouts in the coutry are you?

What has the company said about your concerns?

DHTiling · Jan 7, 2010

:welcome:....who prepped the walls..?

White Room · Jan 7, 2010

He did'nt use a datum line around the room, was any prep done to the walls before tiling, was the tiles laid as a brick bond

david campbell · Jan 7, 2010

:welcome:to the forum

this doesn't sound good,have you paid the company yet?if not don't untill it's rectified,and even if so it's there responsibility to leave a satisfactory job!

miagi · Jan 7, 2010

Hi all tnx for info
no prep , done ,only paid for material, to much of ajob to put right I recon. not coming back, any info on options tnx guys

White Room · Jan 7, 2010

Hold back any monies until your a satisfied customer

doug boardley · Jan 7, 2010

as previously asked, any pics? have you told company about witholding payment for labour? I'm sure they'd sit up and listen then:20:

The Legend; Phil Hobson RIP · Jan 7, 2010

:welcome:Sorry to hear of your problem. As above sounds like walls should have been prepared. Tolerance should be +/- 3mm over 2m edge. As for 10mm out of joint ridiculous. Hope you get it sorted.

miagi · Jan 7, 2010

They dont seem to bothered , may be think it will just go away,, cost them to much to put right, located anglesey, got pics but not to sure how to put on here, but i can mail ,

The Legend; Phil Hobson RIP · Jan 7, 2010

miagi said:
They dont seem to bothered , may be think it will just go away,, cost them to much to put right, located anglesey, got pics but not to sure how to put on here, but i can mail ,

Have you paid them? if not dont. If you hav'nt paid them, ring a local tile shop and get tel. no. of two or three good pro tilers. Ask them for their honest opinion. I do this now and then. Confront the contractor, and demand action. You can get a report done by the tile association, but this will cost about £700.

Tomtiler · Jan 7, 2010

if you havnt paid them then dont and use the money you were going to pay them to pay a decnt tiler to rectify the mess left by the so called tilers beforehand

miagi · Jan 7, 2010

Tnx for that , get some one else to see it , just in case its my eyes, all the best regards

Time's Ran Out · Jan 7, 2010

:welcome:To the Tilers Forum.

From what I read the problem is you have already paid for the materials - which no doubt cost a bit!
If they don't come back to rectify and hence they are not worried about their labour costs - then I would assume that your next contact should be with the Magistrates Court to make a claim for the repayment of your material money.

Alan.P · Jan 7, 2010

miagi said:
got pics but not to sure how to put on here, but i can mail ,

Hi and welcome to the forum, if you want to email the pics to me I'll post them up for you. Check your private messages for my email address.

merlecollins · Jan 7, 2010

put 2 meter straight edge with 3mm stand off feet at each end, the gap between is 9 to 12 mm

:yikes::yikes:

Please get some pics on mate

This has got to be pt right, they can't just walk away - DON'T LET THEM

miagi · Jan 7, 2010

OK I SEND TO A P AND HE CAN PUT ON , NICE ONE TNX:hurray:

Alan.P · Jan 7, 2010

These are the pics from miagi

White Room · Jan 7, 2010

The second photo, is that 3 pound coins

Alan.P · Jan 7, 2010

2 more to come

miagi · Jan 7, 2010

yes 3£1 coins, i also sent onother with 4 £ coins under the straight with 3mm feet on

Superally · Jan 7, 2010

the tiles above the mosaics have been put on straight away and the weight of the tiles above have squashed the border. Best to let the mosaics set or leave out till end. No easy fix I'm afraid

hillhead · Jan 7, 2010

sounds just lovely:yikes:,if you paid by credit card you could use section 75 !! and get the money off them:smilewinkgrin:

Alan.P · Jan 7, 2010

last 2 pics make that the last one, seems to have lost one somewhere, I'll have a look but can't promise

faithhealer · Jan 7, 2010

welcome to the forum, sorry about your dilema

Alan.P · Jan 7, 2010

Found it, it needed resizing.

miagi · Jan 7, 2010

tnx to alan, and all for your comments, great site, forgot all about my probs, yea right

Dontiler · Jan 7, 2010

Hello
there is no easy way to fix it

but i seen much worst :yikes:

miagi · Jan 7, 2010

just a thought, before closing, does this mean that if their work does not comply to british standards, and if so, that way, they will warrant their insurance null and void, so they should not be working on my property, just a thought, cause i cant go down the credit card route for help. so thinking about my house insurance legal part i am paying . long shot ????

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