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[QUOTE="doit4u, post: 528509"] I am a bit confused here. If you did not damage the fridge why did you admit liability and put it through your insurance? I am assuming it was a free standing fridge and not built in so how was the door 'fixed' and what was the actual cost. If the fridge was the sort that sits under a worktop it must be a very expensive fridge to cost £250 for a door. The dearest under counter fridge on the Curry's site is 399.99. At this stage I would refuse to pay for a new door. If the client was not happy with the repair they should have said so at the time. Also unless it was almost brand new { less than a year old } a repair should be sufficient. I certainly wouldn't agree to pay without a fight. There are people out there who just like to try it on. In my experience they are the sort that start off with a solicitor's letter rather than trying to rsolve the issue with you first - scare tactics? [/QUOTE]
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