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Acceptable lippage in large format floor tiles
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[QUOTE="Shinyshiny054, post: 895045"] [USER=11380]@timeless john[/USER] the guy was aware of the tiles and the floor and said ‘this’ll be an easy job for me, I’ve seen much worse floors, it’s pretty flag’. If there was a concern it should have been made apparent at the time of his visit or when quoting don’t you think? Instead he said he was holding off another job for ours and offered a 10 year guarantee in writing. Now the job is done and he’s been paid it seems like a whole different ball game, customer service and pride in work appears to have gone completely out the window. I’m not a tiler but I would never have left the floor in such a state. We were planning on doing the work ourselves but decided on a pro however couldn’t afford the decoupling mat quote. The tiler we chose was asked if he used a tile levelling system and he said ‘only if required’ - wouldn’t this be an instance where it is required? We had a system available we bought for us to use, yet it wasn’t used. I’m interested in this variance in opinion on the work. His colleague is coming out tomorrow to look at the work and I was hoping to have some professional opinion regarding workmanship before this. As a layman, I am keen to know if this is reasonable for the tiles and floor level or whether this could have been avoided by grinding down or levelling up with adhesive and/or tile levelling system. As for ‘it was too dark’ [USER=11380]@timeless john[/USER] if you think that’s defensible I’d hazard to think that those in the poor workmanship boat are to be better believed [/QUOTE]
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Acceptable lippage in large format floor tiles
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