Tiling Standards (BS 5385) | British Wall and Floor Tiling Standards - IN FULL

[Concrete guy]

Small claims court (moneyclaim online) deals with disputes up to £10,000 now as far as I'm aware.

 

[LM]

Grout performance is critical to this debate.

 

[Ash205]

Morning all,
Have a question for the professionals out there
Just had my bathroom refurbished and everything was taken back down to brick etc , however whilst inspecting the work some of the tiling just looks really badly done
Now the question is am I being to picky or is this a bad job ? According to the company owners who did the job the work is within industry standards ?!

 

[Time's Ran Out]

Not acceptable!
Could hang my coat on some of those.
Get them back - problem is if they’ve left the aesthetics like that what’s behind the view?

 

[Dumbo]

Call their bluff ask them for a copy of the industry standards they are referring to because that lippage clearly isn't with British standards which is 1mm between tiles with grout joints of 3mm or less .

 

[Dumbo]

Also should be a soft joint at the ceiling either caulk or silicone . Are the vertical corners grouted or siliconed .

 

[Waluigi]

Back to brick then I’d hazard a guess that a board was dot and dabbed on? This is the perfect surface to get flat and Plumb so the tiling should be absolutely spot on which this is far from.

Is there any reason the whole bathroom was finished before this poor tiling was picked up on?

Shame it wasn’t noted sooner as it would’ve been easier to put a halt to the tiling works so a professional could be brought in.

 

[Andy Rhodes]

Good heavens & i'm being polite, if that's what they pass off as acceptable & within BS their on crack get em back to rectify their mistakes if take em to court don't call their buff go in hard & dont take no for answer

 

[Tile Shop]

According to the company owners who did the job the work is within industry standards ?!

No way is it. The lipping between tiles should be no more than 1mm. It looks like you have at least 2mm there in some places. Totally unacceptable. The standards they should be working to are BS5385 Part 1. Not some fictional standards they have plucked out of a magical unicorns bum:

"7.1.9.2 Across joints
There should be no appreciable difference in level across joints (commonly known as "lipping") and the maximum deviation between tile surfaces either side of the joint, including movement joints, should be as follows.
a) Joints less than 6 mm wide, 1 mm.
b) Joints 6 mm or more wide, 2mm."

You have to get them back and give them the opportunity to correct their work. If they refuse, well, we'll have to cross that bridge if/when it comes to it.

 

[Andy Rhodes]

if they refuse it's a no brainer,there are no bridges to cross Paul it all there in the pictures bang to right & the worsed part about they've prepared the walls apparently would hate to see the work if they hadn't touched them,legal action all the way