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Tiling on Underfloor Heating
Tile moving and grout breaking
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[QUOTE="procastinator, post: 988427, member: 60435"] Hi all, since we last spoke I wanted to provide a bit of an update. I got a professional tiler to come have a look at the problem. He had provided me with a report which clearly states no preparation of the floor as he found dust when he lifted the tile. The tile came off easily. I have sent the toilet a letter with the report on mail and asked him to rectify the problem. He called me today evening two days after getting the letter and was screamy, not ready to accept responsibility. He said he didn't did any contract as we agreed things verbally and hung up on me. I have been advised by citizens advice to give him 14 days in the letter and did give him the option of alternative dispute resolution before proceeding to the next stage. I have tried to ask his friend to put some sense in him. I do have his company details which was included in the letter. I have screenshots of the WhatsApp chats and the bank transfers. Should I be hopeful? [/QUOTE]
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Tiling on Underfloor Heating
Tile moving and grout breaking
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