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Discuss Stains on tiles since they were laid a year ago!! in the Tile Cleaning and Restoration Forum area at TilersForums.co.uk.

  1. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    hi all I’m new here but I’m at loss now it’s been nearly a year since we had some white porcelain tiles laid with underfloor heating in the living room and hall way however shortly after they were laid I noticed they were stained I tried loads of cleaners some seemed to make it better some did nothing anyway I had the tiler back out he said he couldn’t see what I was on about but said he would clean them down anyway .. this didn’t make much difference anyway I have started to notice it more and more I’ve used so much different things but the marks are still there it’s not on all the tiles but some are worse than others does anyone have any ideas what this could be as it’s been like this from day one it’s not dirt and the floors are always kept clean any help would be fab thanks Charlotte the picture I have just posted they are just mopped clean so still abit wet it’s hard to get a good pic as in certain lighting on the camera it doesn’t show well

    E1028552-B3D1-4ADA-B2A1-129A8891DE67.jpeg 6421A55C-5149-4859-9E85-0164A996FE24.jpeg 4CCDCC06-9DBD-4D26-8D3E-336F80A9B97A.jpeg
     
  2. Simon Dale

    Simon Dale Professional Tiler Top Contributor

    Location:
    Maidstone
    Hi Charlotte its grout residue. Did you get these from Wickes ?
     
  3. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    Yes they were from Wickes
     
  4. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    Is it possible to remove!? Do you know
     
  5. impish

    impish Trusted Advisor Professional Tiler

    Location:
    Lancashire
    Aaaaaaaand there's the problem! Wickes!
    Porous surface has held the colour in the grout.
    Try Lithofin Power clean first of all.
    If that doesn't work, then something stronger, although it might damage the grout.
     
    • Like Like x 3
  6. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    Omg is it actually Wickes and not the tiler lol I rang Wickes at the time and they pointed me back to the tiler lol .. ok I will try that.. It was an expensive job with all the underfloor heating but I’m literally on the verge of ripping it all up if I can’t find something to fix it. I’m guessing Wickes won’t take blame for it will they?
     
  7. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    Is this the one?

    3077ACC8-9E05-4E7B-91FD-7CCB1C93FEDD.png
     
  8. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    Would u recommend a decent scrubbing brush also .. the ones I buy either seem too harsh or fall apart lol x
     
  9. Lithofin BOB

    Lithofin BOB Test, Test, Test, you know it’s for the best. Company Support

    Location:
    Hampshire
    An alkaline cleaner would be the first to test and safest as above, as they may be a smear of polymer/ cementisiouse residue remaining from the grout install.
    With the upmost respect to impish , I would test Lithofin intensive cleaner. Specific porcelain cleaner from that range
    Others available

    Test on one tile only, dilute product 1-3
    Apply generously to one tile and scrub over with a white emulsifying pad every 1 min of 8-10 mins
    Rinse several times and towel dry
    Check the tile ,repeat if req
    If clear work through in small controlled sections
    If this has not moved , you may need to test a cement residue remover as above
    Once this residue is removed the floor will be easier to maintain.
     
    • Like Like x 3
    • Informative Informative x 1
  10. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    Fab thanks so much I will have a look online now!! I pray this solves the problem!!
     
  11. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    I will add I’ve tried loads of cleaners such as HG TILE CLEANER - LTP POWER STRIPPER .. so would you still recommend the intensive cleaner rather than power clean?
     
  12. Lithofin BOB

    Lithofin BOB Test, Test, Test, you know it’s for the best. Company Support

    Location:
    Hampshire
    Do you still have the power stripper LTP.
     
  13. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    No I’ve used it all why? :)
     
  14. Lithofin BOB

    Lithofin BOB Test, Test, Test, you know it’s for the best. Company Support

    Location:
    Hampshire
    I wondered how you used it, this will be an alkaline product and a good one.

    did you use a white pad, scrub every min of the suggested time or apply and wipe off after the suggested time.
     
  15. Charlotte Braham

    Charlotte Braham Active Member

    Location:
    Birmingham
    I think I applied waited abit then scrubbed for a bit with a normal kitchen green scouter then wiped off I think
     
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