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Discuss Newly laid slate tiles over underfloor heating.. not 100% happy but need advice please.. in the Stone Tiling Forum area at TilersForums.co.uk.

  1. Kath Goodey

    Kath Goodey TG

    Location:
    LLanrwst
    Hi all, I am a total newbie customer i.e. Never used a tiler before and this was a project that took a long time to plan and save for.
    It was finished 2 weeks ago and despite the overall effect being very nice, there are, I think, a few problems..please could you advise me and let me know if this is normal and if not let me know what to do..
    1. Lots of the tiles sound hollow
    2. At least one has started to lift at one end when the other end is weighted
    3. Many of them have a raised edge
    4. Some raised edges have been 'chipped' by tiler to kind of round over edge a bit
    5. Where tiles meet carpet the gripper thing is loose and doesn't seem to fit the height difference.
    6. It was supposed to be sealed but there's lots of grease spots showing already

    What do you think?

    image.jpg image.jpg image.jpg image.jpg
     
  2. Ajax123

    Ajax123 Tilers Forums Pro - Screed Advisor Trusted Advisor Professional Tiler

    Location:
    Lincolnshire
    have you paid for it yet? sounds like it hasn't been done very well. What is the tiling on top of, Screed? Concrete, Wood?? Was the adhesive done dot and dab....
     
  3. timeless john

    timeless john Trusted Advisor Trusted Advisor Professional Tiler JOTM Winner Top Contributor

    Location:
    North East England
    What do I think?
    It's not good enough. Everything you've highlighted is not acceptable and as @Ajax123@Ajax123 what is under may be worse.
    You need to invite them back to rectify your issues immediately.
     
  4. Kath Goodey

    Kath Goodey TG

    Location:
    LLanrwst
    Yes, we've paid. The tiles are over underfloor heating and then self levelling stuff was put on top and then the tiles laid on that.
     
  5. Kath Goodey

    Kath Goodey TG

    Location:
    LLanrwst
    Thanks.. I'll get him to come back. Is it ok to just replace the ones that sound hollow and are uneven/chipped or so you think whole lot needs to be redone?

    Thanks for advice.
     
  6. Dan

    Dan TilersForums.co.uk Est.2006 Staff Member Top Contributor NOT a Tiler

    Location:
    Staffordshire, UK
    See what options the tiler gives you. Did you get a few quotes beforehand? What made you go with who you went with?
     
  7. Andy Allen

    Andy Allen Metro specialist & forum entertainer! Trusted Advisor Professional Tiler JOTM Winner Top Contributor

    Location:
    Gloucester
    Have you turned the ufh on ?
     
    • Like Like x 1
  8. Kath Goodey

    Kath Goodey TG

    Location:
    LLanrwst
  9. Localtiler

    Localtiler Professional Tiler Top Contributor

    Location:
    Yorkshire
    How long after tiling did you turn it on and how did you turn it on ?
     
  10. Kath Goodey

    Kath Goodey TG

    Location:
    LLanrwst
    Will do, haven't got in touch yet but will send him a message this evening.
    I got 4 quotes and went with him as he was the friendliest, explained what he was going to do most clearly, could start the soonest and was the only one who turned up exactly on time to do quite! Oh and he also had loads of good reviews on my builder website!
     
  11. Kath Goodey

    Kath Goodey TG

    Location:
    LLanrwst
    Turned it on after 1 week. Just put it straight on its suggested programme..which is 15degrees during day and 22 degrees during evening. Is this a factor do you think?
     
  12. Andy Allen

    Andy Allen Metro specialist & forum entertainer! Trusted Advisor Professional Tiler JOTM Winner Top Contributor

    Location:
    Gloucester
    YES...
    Should of been left at least 3 to 4 weeks and then turned on extremely slowly just a few degrees each day.
    It's probably expanded the floor to quickly causing the tiles to debond.
     
    • Agree Agree x 2
    • Like Like x 1
  13. Adey1980

    Adey1980 Professional Tiler Top Contributor

    Location:
    Caerphilly
    Did the tiler explain what to do with the underfloor heating settings.
    Like @Andy Allen@Andy Allen said in his post and the tiler should have explained this to you
     
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