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Donna Borrill
Hello. I wonder if anyone can help please. I have had my kitchen floor tiled and it has become obvious that the tiler, although I paid a fair amount of money for him, has used the dot and dab method. This was discovered after a couple of holes were made after dropping relatively light items on the floor. After lots of internet searching, as I know nothing about tiling, it seems this is not a good method, and against British Standards. The tiler refused to re-tile the floor so I am going through the very nerve racking process of taking him to court. Tomorrow is my phone call between the tiler and a mediator. Although I know a British Standard exists, I have no idea what it states, and feel this would be a great help. Can anyone out there help me? Many thanks.