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shirleyali1
This problem has been going on for months now and is driving us crazy. We had a conservatory floor laid with black galaxy tiles. The tiler did an excellent job in laying the tiles. He grouted them the same day and cleaned them off to a degree. Several days later another man turned up to seal the tiles. It was a red hot day and he sealed the tiles in about 20 minutes. We asked if it needed cleaning off before it was sealed,he said no it was ok. We were told to leave the sealer till the next day and then wash the floor. The floor looked awful with loads of patches, some running in places through several tiles and it looks mottled now, nothing like the tile we chose.
We complained to the company who were very aggressive, but eventually said they would return and seal the floor again, when it was cooler. This they did 3 days ago, telling us to leave the floor till the next day again and then clean it. It looks worse.
Please can anybody suggest what to do. We paid a fortune for the job.:mad2:
We complained to the company who were very aggressive, but eventually said they would return and seal the floor again, when it was cooler. This they did 3 days ago, telling us to leave the floor till the next day again and then clean it. It looks worse.
Please can anybody suggest what to do. We paid a fortune for the job.:mad2: