W
WENDYSTEW
Hi All, I was after some advice please?
I have had a Tradewetrooms Tough-x wetroom proforma fitted and porcelain tiles fitted over. After using the shower the first time, I was left with a puddle on one side of the drain and it stays there permanently.
I called back the bathroom fitter, who fit the tray and he sub-contracted tiling to the tiler. He says it is normal, very common, to have a puddle, for not all of the water to drain away. That is why they call it a wetroom floor, he says. He showed me photos of other bathrooms with puddles and said I just need to get a squidgy and push the water down after showering.
Is he correct? Or trying to pull the wool?
Trade Wetrooms tell me their trays have 50% more fall than many others.
I said I wasn't happy and he said if he comes back and redoes the floor, there is no guarantee that I wont have a puddle somewhere else. He said it shows he fit it correctly, as water wasn't overflowing out the door.
Background on this job, the 1st time the tiler tiled the whole bathroom, he did such a bad job, left the floor with sharp edges, cracked & chipped tiles, huge gaps, the bathroom fitter wasn't happy with it, so he pulled up the entire floor and many of the wall tiles and got a new tiler in, but because there was an underfloor heated mat laid, he couldn't get all the adhesive up, so left it down and put loads more adhesive on top of old and therefore this raised the floor. This left the drain cover too low and the tiles round the drain were higher and sharp, so he built up around the drain with grouting and got a new drain cover.
I wonder if, in doing this, it has caused the puddle problem? Advice would be much appreciated please?
I have had a Tradewetrooms Tough-x wetroom proforma fitted and porcelain tiles fitted over. After using the shower the first time, I was left with a puddle on one side of the drain and it stays there permanently.
I called back the bathroom fitter, who fit the tray and he sub-contracted tiling to the tiler. He says it is normal, very common, to have a puddle, for not all of the water to drain away. That is why they call it a wetroom floor, he says. He showed me photos of other bathrooms with puddles and said I just need to get a squidgy and push the water down after showering.
Is he correct? Or trying to pull the wool?
Trade Wetrooms tell me their trays have 50% more fall than many others.
I said I wasn't happy and he said if he comes back and redoes the floor, there is no guarantee that I wont have a puddle somewhere else. He said it shows he fit it correctly, as water wasn't overflowing out the door.
Background on this job, the 1st time the tiler tiled the whole bathroom, he did such a bad job, left the floor with sharp edges, cracked & chipped tiles, huge gaps, the bathroom fitter wasn't happy with it, so he pulled up the entire floor and many of the wall tiles and got a new tiler in, but because there was an underfloor heated mat laid, he couldn't get all the adhesive up, so left it down and put loads more adhesive on top of old and therefore this raised the floor. This left the drain cover too low and the tiles round the drain were higher and sharp, so he built up around the drain with grouting and got a new drain cover.
I wonder if, in doing this, it has caused the puddle problem? Advice would be much appreciated please?
