Does anyone know how long it takes Topps Tiles to deliver a Rubi Pocket 40?

I ordered last Sunday night and its now Saturday morning and I'm still waiting, and I need my cutter.

Track my order? Ha! no chance, as their website says 'no current orders' on my account, delivery was supposed to be 4 days.

Ring up? Ha! no chance, all lines are closed.

I think this will be the first and last time I order from them online. I wanted to buy from Trade Tiler as normal but he dosen't list them.

Not impressed.

Not good service is it..

Originally Posted by Dave

Not good service is it..

NO!

Originally Posted by Bathfix Bob

Does anyone know how long it takes Topps Tiles to deliver a Rubi Pocket 40?

I ordered last Sunday night and its now Saturday morning and I'm still waiting, and I need my cutter.

Track my order? Ha! no chance, as their website says 'no current orders' on my account, delivery was supposed to be 4 days.

Ring up? Ha! no chance, all lines are closed.

I think this will be the first and last time I order from them online. I wanted to buy from Trade Tiler as normal but he dosen't list them.

Not impressed.

Could there have been an error when ordering and it's not on it's way...just a thought.

This could be it, I'll have to check my debit card transactions.

Thanks whitebeam.

I could have driven all the way to Topps to collect one but its a good 40 mins each way in traffic and could only ever get there on a weekend so it would be half the morning wasted for the sake of £5.00 delivery.

Edit: What am I on about, I have a confirmation email and everything.....Doh!

Just rung Topps and he confirmed I should have it by now, it seems my cutter has fallen into a black hole.

I mean why do Topps take 4 days anyway? Most companies manage to deliver the next day.

I just want a mini cutter, I'm sick of slogging the big clinker around for tiles a quarter of its size.

Sounds like a one off perhaps. Delivery companies are often to blame for delays and "lost" items. I'm guessing they're resending you one?

He just said he'll sort it out? I'll give it until Thursday before I chase.

Its Thursday and still no tile cutter......

Beyond a joke now isn't it..

Well beyond a joke, I think I'm going to ask for my money back if its not here when I get home tomorrow.

Nothing worse then arriving home expecting a box and then to find out its not there.

That 40 minutes journey to get one probably not such a bad idea..

Not always Companies fault...i placed a next day delivery with for some cleaner i needed. I did not turn up next day!! Phoned the delivery firm they said they tried to deliver but nobody was home..My wife was home all day i said. Ok i will check he said..Oh it has been sent to another depot thats why he said It will be sent to Tunbridge wells depot the next day for delivery. I said i will collect it as i was working in Tunbridge wells the next day. Ok the guy said. So next day i go to collect it...And it had gone out on the van for delivery and the tried to deliver it and nobody was home I did finally get it and the company i got the cleaner from has now change delivery firms.

Hi bob,
where abouts are you? im sure i have one of those floating round in my van if you want it?
You can have it for a small fee plus delivery.

Paul.

Hi Paul, Thanks for the generosity you're a gent. I'll wait and see what happens in the next few days but if I get my money back I may take you up on your offer providing you don't need it. I can give you a couple of quid no problem.

I'm in Bradford.

I would ring them up and go NUTS!

No need Dave its here at last, came yesterday.

Nice little cutter.

good news matey

Must of been shanksy pony delivery..