after having probs with my dewalt cutter going out of square and cutting about 2 m off over the period of the day ,i replyed to a mail on here telling all about my prob,i would now like to say a big thanks to dave who mailed me roy from dewalt e mail add ,well just a couple of e mails and a phone call to roy telling him when and where i bought the cutter from , good old tradetiler again ,and hey got a brand new cutter posted to me today .
so a big thank you to tradetiler to roy from dewalt and to dave from on here thank you all
and thats a top service from dewalt
im one very happy tiler

forgot to say , all i have to do is put the old one back in the box and they sort the posting as well
cool

Excellent news mate..

Roy is a good bloke and top service you got... what more could you ask for..

first class mate thanks

No probs at all...

I love my dewalt..

I love mine too. This week I was trimming floor tiles 660mm lg and was getting 7mm wide offcuts in one piece.....great machine.

yes great bit of kit , how did we ever tile with out it ,lol

having similar problems with mine going out of square plus it never cut straight at 45 degrees since it came out of the box. although i look after it very well, cleaning it down and spraying after every job, the wheels on the table are rusting right out of it. pity because i love the saw

send a mail to our dave ,posted above ,sure he will give you roys e mail add ,if not i will sort roys mail for you ,

cheers tt

Now I'm using mine all the time I wonder how I managed without it. It has got to go back under warrenty for those pump and motor problems but the dealer wants it for possibly 2 weeks!! and at the moment I can't be without it for that long. Ive noticed also that the blade is starting to slice into the aluminium slot at the end of the table where the plastic blade cleaner is..but I can't see any way of moving the blade more central in this slot (it was not doing this before)...does anyone know how to do this? or if it can be adjusted.

The blade is to low.. you need to adjust the plunge depth..


Please do read the instructions as it tells you how to do this.

Hi Dave
No the blade is not too low its digging into the aluminium at the side of the run out slot not the bottom (the slot the blade passes through after it has cut the tile)

Sounds like it not running right on the slide rail.. I'm sure your service dealer will correct this.. did you advise them of this as well..?

Then either the bladeis not on correct or the sliding tray is out of line. Mine has lots of clearance.

Hi Dave
Yes Ive got to take it to a 5 star dealer in Brum, its just frustrating that they want it for so long! As the previous contributors said Roy (Dewalt) is fantastic and has even offered to get it sorted outside its 12 mth warrenty period as I've discussed the faults with him already. I was working on a site recently and its amazing how many other tradesmen wanted to see the saw working and were amazed at what it would cut!

That is good service then from Dewalt... i know it is frustrating to be without the saw but at least it will be corrected for you..

If you are really in need of a saw.. you can hire large saws for around 50 quid a week..

Hi Sir Ramic, Hope you are well? Thought I might have seen you with the 365 Diamond girl at the tool fair!!
Yeah it was always not central in the slot (the one where it cuts a grove in the plastic when first used) but the instructions said that it might not be in the middle and it wasn't a problem, but it always cleared. Now i'm using it its scrapping the side more and more not doing the blade or the machine any good I should imagine!