Hi all
Only just got round to using my Dewalt 24000 in anger (switched it on and ran water through it when first purchased) and cant seem to make the pump work properly. If I pour water down the pump from a watering can it will eventually start working and continue all day but once drained then started again I have to get the watering can out! is this normal, has anyone had this prob or am I missing something here? Brill cutter otherwise!!

Not really, Mine has been working fine the last 3 days, just need to make sure there is enough water though.
Try putting it in a bucket of water and see if that sorts it, If so then you dont have enough water in the tray or teh pump isnt sitting in the correct position

Hi Sir Ramic.
Water was full to the brim so tried in bucket still no joy. Seemed to need forcing down with the watering can. The suppliers (Marshall Parsons) have told me the pump might have gone sticky with it standing so long so maybe a little more use will cure it. Does your pump sit on its side or on the intake?

mine works either way. The flow restrictor on the feed pipe isnt clamped up is it ?

HI..

If you contact Roy direct from Dewalt.. he will organise to get it sorted for you ASAP..

Contact Roy HERE

no probs with mine ,the only bad thing i can say about it ,is after useing it for days on end it moves out of square ,not a real prob just set it up again about 5 mins work
hope you sort the prob ,then its hours of happy cutting

Originally Posted by TT Tiling

no probs with mine ,the only bad thing i can say about it ,is after useing it for days on end it moves out of square ,not a real prob just set it up again about 5 mins work
hope you sort the prob ,then its hours of happy cutting

I use mine a lot and i mean a lot.. and no probs with out of square..


Again please contact Roy above and he will get it checked for you..

Originally Posted by Dave

I use mine a lot and i mean a lot.. and no probs with out of square..


Again please contact Roy above and he will get it checked for you..

thanks dave sent a e mail ,will hope for his reply ,thanks again

Thanks Dave and TT, Ive just disconnected the pipe from the blade end and run the pump and it seems to work fine if it is lying on its side even in shallow water as long as one of those two small holes on the back is submerged. Tried it several times and seems fine now. Only trouble is its started to smell very hot...hope ive not overcooked something by running like that!! But Great thank you all for all the responses and ill give Roy a quick shout. Many thanks

I'm not surprised to her this problem, I have exactly the same.
If I set it up, I can be sure it will not prime. tried all sorts, from inspecting the connectiones for sucking air, clip restrictoe on and off, sucked water through while running (not the safest thing to do), overfilled the try and so on.
Checked the pump is spinning OK and no debris or cuttings.
What does work is to take the pump out and submerge it in a bucket then start up.
It will prime up straight away. Let it run a bit.
It's then a case of getting turning off and getting it back in the tray before you lose water and prime.

This is my only gripe about the unit, other than that, I personally could not tile without it.

Thanks itstony!
Thought I was going mad! Been in touch with Roy who was fantastic and offered to have it looked at FOC. Ill try the bucket if it happens again

Roy is a great lad and will help if he can... so do get it checked..

cheers Dave

No probs with my big sigma,its a mult tasker too......
if i lift the guard you get a face wash

Originally Posted by Dave

Roy is a great lad and will help if he can... so do get it checked..

yes nice one again dave .i mailed roy ,hes on the job and with no cost to me ,soooo very happy thanks again

Originally Posted by TT Tiling

yes nice one again dave .i mailed roy ,hes on the job and with no cost to me ,soooo very happy thanks again

You should have bought a Montolit mate - them DeWalt's are hopeless..

Originally Posted by merlecollins

You should have bought a Montolit mate - them DeWalt's are hopeless..

I suspect a wind up here.
The Dwalt blade is very, very good blade and you will find a few know that now also.
The Monolit may be a good blade (I have both) and have a lot of people on here pushing it, but the DeWalt cuts leaner.
I know, I done an extensive test comparing.
I would guess the Monolit will last longer due to construction though.

A new DeWalt cost me £50 +pp and the Monolit cost me welll over double, plus some more.

It's a no brainer what I will buy in future.

Originally Posted by merlecollins

You should have bought a Montolit mate - them DeWalt's are hopeless..

you still tiling in the stone-age only joking mate

Originally Posted by merlecollins

You should have bought a Montolit mate - them DeWalt's are hopeless..

Forgot I posted that

I had hoped for a bite from someone earlier than that!!

The D24000 is the best portable machine on the market by a long way