Has anyone else had trouble with Topps lately - Page 3 - TilersForums.co.uk | Tile Forums

28-04-2008

topps are k-rap!!!

wouldnt waste your time, money or inclination on them.

i dont know one pro tiler in liverpool who uses topps unless its an absolute emergency..i'm sure gaz's store wasnt like the ones i've come across but gaz is a proand fortunately for him, bal have spotted that!! your well out of it mate:thumbsup:

any manager who says we have enough tilers, obviously isnt very business minded unless that particular store has reached its limit to what it can give to the trade?? there loss is another stores gain!!

Cheeze · 26-09-2008

Quote:

Originally Posted by ti1eman

topps have changed there trade system and now have three tilers per store to do the tiling - no trade cards on counters anymore

Not true... not saying you haven't been told that but whoever said it was talking out of their *£"$

I'm pretty friendly with the manager of my local Topps, Failsworth Manchester. They don't do the old style accounts anymore, instead they do an account card. Works pretty much the same way plus you get something like 2% back, it's called a Tradesaver or something like that. I think it's 30 days interest free, can't find my last statement but I think it's 30.

They are allowed cards on the counters but they do push their approved service. Each store has several tilers (any number the manager sees fit, not just 3) that they now recommend and guarantee the work for, providing the customer uses their materials. They don't make any money out of my fitting, they probably just make more profit as they sell the tiles and adhesives straight to the customer on those jobs. I've had a few jobs so far through this, plus a couple where my cards have just been picked up.

CJ · 26-09-2008

Well my Local Topps store put a nice job my way this week as I was left in the lurch by another job.

Everything was supplied and just labour costs for me.......sorted

Topps do get a slagging and rightly so by reading some of the posts on here..........but not all stores are the same.............and when, like me you haven't a lot of choice regarding suppliers, you have to use wot is local and available.

Keep em sweet, and they phone you when they have damaged bags/tubs going for nowt as well

Cannot fault my local

LM Ceramics · 26-09-2008

im aware of the trade saver at topps they have just started the same thing at tile clearing house as far as i know the taf scheme still stands in most topps stores and some of them will not hand cards out ie the preston topps there is a limit to the number of tafs but i know it is more than 3 i was told this at the preston topps they dont hand the cards out as the taf scheme works pretty well

Cheeze · 26-09-2008

I know what you mean, I've used several stores and not always been happy, but the guys at the one in Failsworth seem pretty clued up. Everyone moans about their prices but I got something in the post from them today and they've lowered a fair few of their trade prices and are much more competitive now. Plus even if their prices seem more than you are paying elsewhere, if you go in with proof and tell them you'll buy from them if they beat that price any manager worth his salt will bite your hand off. I've done it a few times, sometimes they try and explain that their adhesive is better etc but if you stick to your guns they will honour their price guarantee policy. Just point it out to them, they have to beat a genuine price as they advertise this. Have you seen the price of their own brand 2 part flex at trade right now? It's something like £16.50.

LM Ceramics · 26-09-2008

topps flexi is **** hot i think the price is £15 or near abouts

CJ · 26-09-2008

And there 2 part is around £22.

Made by Palace..........good stuff

LM Ceramics · 26-09-2008

topps 2 part is £15

Cheeze · 26-09-2008

The prices have changed, think it's 6.99 for Topps rapid, £13.50 for Topps flexi grey, 16.99 for Topps flexi White and 16.50 for Topps 2 part. Check them out, makes a change for them to lower prices rather than raise.

**Dave** · 26-09-2008

Cheeze...you sure you don't work for topps...?

Dave Ramsden · 26-09-2008

I called into topps for a bag of gear, picked up a 20kg bag of BAL flexi rapid... £58!!! They said it had a lifetime guarantee but it says 10 yrs on the bag.
Confusion amondo!!!

Personally cash is best!

LM Ceramics · 26-09-2008

Quote:

Originally Posted by Dave

Cheeze...you sure you don't work for topps...?

i think he took the menu home with him