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Old 30-03-2008   #1
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Default quotes over the phone

priced a job today 35m2 porcelain walls and floor quoted £1000 including materials customer said had 2 quotes over the phone £600 & £750 how can you price a job without seeing it

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Old 30-03-2008   #2
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Default Re: quotes over the phone

You cant price over the phone, if they wont let me look at the job i wont quote...could be another tiler checking out competition

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Old 30-03-2008   #3
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Default Re: quotes over the phone

Quote:
Originally Posted by enduro View Post
You cant price over the phone, if they wont let me look at the job i wont quote...could be another tiler checking out competition
I agree with Enduro!

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Old 30-03-2008   #4
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Default Re: quotes over the phone

Whenever I'm asked to quote or get the question "what do you charge per metre" I always say that I don't do pricing over the phone and that it would be very unproffesional of me to do so, but I will gladly come out and have a look at whats involved, measure up and give them a verbal approximate followed up with a written estimate..
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Old 30-03-2008   #5
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Default Re: quotes over the phone

I've had a couple of calls recently asking whether I can give a price over the phone and in each case I have said that I need to see the floor etc before I can give an estimate. In both cases I also had to mention that I would not be able to start for 6 weeks, so both enquiries said they would contact another tiler - not really bothered but certainly wouldn't give a quote without looking at the job.

If the customer wants a price over the phone, they're probably not serious about getting the work done anyway - surely they would want to meet the potential tradesman face to face to establish whether they trust him/her or not, and want to use them?
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Old 30-03-2008   #6
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Default Re: quotes over the phone

I've phoned round quite a few local tilers and managed to get their sqm rate out of them.

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