I understand what your saying Jacko but Jo public are in general a bunch of morons.
I turned up at someones house to quote and I could see they had a leak so I suggested they get a plumber to check it out so they wouldn't have to take up the bathroom floor I was gonna lay in a few days.I gave them the number of a good plumber I use,he came checked it out and said that the leak was a bad seal around the bath,the customer got him to check under floorboards and check all pipes(good idea).All checked everything fine,sent invoice.
The invoice was for £40,2 hours labour.The customer phoned up why do I have to pay for 2 hours when you were only here 1 hour and 20 mins,plumber says I had to travel there and back(traffic is horrendous in our town)and I don't charge by the minute.The customer says your address is on your card and I only think it would take 15 mins each way

.(it would probably take 30 mins each wat due to the traffic)
The plumber says just pay me an hour and a half then.(told me he couldn't be arsed to argue,I'd have told him to get stuffed)
Tiled there bathroom and on the last day a bad leak was flooding the kitchen,can you call your mate the plumber.I said he would come out straight for me usually but had already told me he wasn't willing to do anymore work for them again.
The leak caused alot of damage

What goes around comes around!