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[Mike]

i had a customer phone me up this evening to thank me for tiling his bathroom floor and walls in his holiday home between xmas and new year. he said i done a great job but i used the wrong floor tiles he wanted a 450 x 450 grey tile (i used a brown 300 x 300) which he chose in my local tile shop. the customer asked me to purchase the tiles as he was now at home in manchester and that the tile shop know which tiles he wanted. when i went to pick up the tiles the tile shop vaguely remembered him and gave me the tiles he had 'viewed'. i didn't doubt the tile shop and the customer couldn't be contacted anyway as he's a doctor so i laid the floor. lucky this is just a holiday home and the customer aint too bothered or this could have been costly. has anyone had a similar situation or worse?

[mattle40]

Not myself no but I bet ur not the only one lol could be so easy to do.

[hillhead]

Close indeed.
I have seen me tile a kitchen floor and hallway in one day and lift it all that evening before, my builder saving pennies again by getting me to use cheap nasty looking tiles.
Customer didn't like them, lol.
I got paid twice though plus lifting too.

[Gall.B]

Did a splashback for a kitchen company in 6x6 checkerboard, only found out after grouting when the customer came back she wanted them on the 45!

[nybor62]

i had a customer phone me up this evening to thank me for tiling his bathroom floor and walls in his holiday home between xmas and new year. he said i done a great job but i used the wrong floor tiles he wanted a 450 x 450 grey tile (i used a brown 300 x 300) which he chose in my local tile shop. the customer asked me to purchase the tiles as he was now at home in manchester and that the tile shop know which tiles he wanted. when i went to pick up the tiles the tile shop vaguely remembered him and gave me the tiles he had 'viewed'. i didn't doubt the tile shop and the customer couldn't be contacted anyway as he's a doctor so i laid the floor. lucky this is just a holiday home and the customer aint too bothered or this could have been costly. has anyone had a similar situation or worse?

mike i would never do anything as stupid as that lol

[Mike]

mike i would never do anything as stupid as that lol

yeah i bet rob

[andy allen]

customer went in to a tile shop pionted out the tile they wanted BUT the sales assitant write down the wrong tile, they gave me the info to pick up the tiles and tile there kitchen floor while they were on holiday.

i went to the tile shop not knowing they had write down the wrong tiles, and picked them up and started to tile the floor, after putting down a couple of rows i thought this dont go with the units or decor so went to the van to check the paper work, all the paper work was in order, so just put it down to weired customer taste....

till they came back off holiday.....not happy.....lucky i kept all the paper work to prove i just picked up and laid what they asked me to, they went back to the tile shop and found out the assistant had write down the wrong tile...

bet you can't guess which tile shop it was...

[Mike]

customer went in to a tile shop pionted out the tile they wanted BUT the sales assitant write down the wrong tile, they gave me the info to pick up the tiles and tile there kitchen floor while they were on holiday.

i went to the tile shop not knowing they had write down the wrong tiles, and picked them up and started to tile the floor, after putting down a couple of rows i thought this dont go with the units or decor so went to the van to check the paper work, all the paper work was in order, so just put it down to weired customer taste....

till they came back off holiday.....not happy.....lucky i kept all the paper work to prove i just picked up and laid what they asked me to, they went back to the tile shop and found out the assistant had write down the wrong tile...

bet you can't guess which tile shop it was...

Lucky you were covered then Andy, Last thing I want atm is any hassle over getting my money after Xmas. That wasn't topps by any chance lol

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[John Benton]

About 3 yrs ago I had a bathroom to tile in 30x45 ceramics while my customer was away on holiday. When I went to pick the tiles up from a regular supplier they told they had come from a different branch and their warehouse had been flooded when we had torrential rain. The upshot of it was that the boxes had been damaged so there was no way of recognising the batch numbers and they had been wrapped in clear plastic. When I started loading the van I noticed that there were 3 different shades and said I would call the customer to see what they wanted me to do. After a long call to Las Vegas I told them that I wouldn't fit them if it was my bathroom and they took my word for it. Fortunately, I took 3 of the different shaded tiles with me to show them when they came back and they couldn't thank me enough. They would not have accepted the tiles so I would have had fit them, remove them and refit again all at my expense. I never do work for customers if there is no one available at the house because of issues like this.

[Phil Hobson]

I had a job a few years ago tiling a balcony on a split level dormer bungalow, three flights of stairs. 15m2 600x600 porcelain, as I got to carrying the penultimate box of tiles up the stairs, puffing like an old steam train. The customer had laid some tiles out, and informed me she had changed her mind, and didn't like the tile in situ. I then proceeded to load the tiles back into my van, saying no problem, no problem, But muttering under my breath, the customer is always right.

I was not really muttering those exact words, If I am honest. We should write a book on the things we put up with

[DN1986]

One of my dads mates had some tiles purchased and fixed by B&Q. He wanted his bathroom tiling whilst he was on holiday.

Got back and they had fixed the wall tiles to the floor and then the floor tiles to the walls!

Wish he'd known I was a tiler before he got them to do it! Got a bit of plastering
To do for him yet and he's thinking of ripping it all it so might still get a job from it yet.

[Mike]

One of my dads mates had some tiles purchased and fixed by B&Q. He wanted his bathroom tiling whilst he was on holiday.

Got back and they had fixed the wall tiles to the floor and then the floor tiles to the walls!

Wish he'd known I was a tiler before he got them to do it! Got a bit of plastering
To do for him yet and he's thinking of ripping it all it so might still get a job from it yet.

Did he not claim against b &q ?

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[pjc]

yes i done a curved wall in the bbc at white city i keet telling the site agent they were the wrong tiles but he insisted i use them so i got paid to put them up and take them down clean them up and paid to put the correct ones up think they wished he had listened

[DN1986]

Not that I know of Mike. Think he was half happy as they looked ok. Reckon he is having second thoughts though now.

[andy allen]

Lucky you were covered then Andy, Last thing I want atm is any hassle over getting my money after Xmas. That wasn't topps by any chance lol

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got it in one mike!!!....topps