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Discuss taking bathroom back in the Tiling Forum at TilersForums; for the first time in ten years i am having a problem with a customer started a job for a customer a few weeks ago and instantly ran into problems ...
          
  1. #1
    Tilers Forums Arms Member dave l and l's Avatar
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    Default taking bathroom back

    for the first time in ten years i am having a problem with a customer
    started a job for a customer a few weeks ago and instantly ran into problems with walls needing re sheeted an floor needing sorted, so the job has over ran by a week or so
    being as though it was an empty house and the customer was not given a specific date for a finish , i did not give this much concern, also on two occasions the power ran out in the building as the customer never bothered to top up the electric,
    now on completion of bathroom the guy is deciding or not bothering to pay up the remaining balance
    after a discussion with the guy the day before the job was done he was moaning about how long it was taking and he hoped it reflected on the price . i told him there was more to the job than first thought and he was getting a good price for it in the first place. he should not want to change price as i wouldnt be changing mine even though there was more to the job than first thought
    however now job has been done it seems he isnt to bothered about paying up at all
    plumbers want back into take bathroom apart
    i want to know how much hassle is taking this to court as his outstanding balance is 2 thou

  2. #2
    Gall.B
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    Default Re: taking bathroom back

    Sound like a proper chancer, was anything signed? is he happy with the finish?

  3. #3
    Tilers Forums Arms Member dave l and l's Avatar
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    Default Re: taking bathroom back

    nothing signed and yeah happy with finish. i had a feeling so i took a deposit from him to pay for tiles and bathroom suite. i think he thinks it is just me he is dealing with,. however there is my partner two plumbers and a plasterer that are involved with job
    i dont think taking bathroom apart will help matters or giving the guy a sore face,

  4. #4
    Gall.B
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    Default Re: taking bathroom back

    Dont want to comment on the legal side of things, but from what I understand everything in that room is yours until it is paid for in full. but to have any right you need to have the proper papaer work in place and signed. think you really need to speak to a lawyer. I personally dont have expeience in not getting paid

    Know what id be doing m8 popping down with the lads for a chat.

    Channel 5 are good at doing programs on cowboy builders, not chancing customers

  5. #5
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    Default Re: taking bathroom back

    Did he except the price for the job and the extras concerned.
    "Experience is simply the name we give our mistakes"

  6. #6
    Tilers Forums Arms Member dave l and l's Avatar
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    Default Re: taking bathroom back

    yeah he was happy with price pre job and it never changed. so the only thing that he is unhappy about is the time it took to do it. however i never gave him a completion date anyway, so his argument is for ****. problem being is i think he is thick so idle threats may not work,its the first time i have ever had this problem

  7. #7
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    Default Re: taking bathroom back

    once installed you cannot remove.. seek legal advice ASAP..

  8. #8
    Tilers Forums Arms Member dave l and l's Avatar
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    Default Re: taking bathroom back

    spoke to customer again . he tried it on with price . but once explained that it was the same and he was getting a decent deal. he has said he will pay by the end of the week, i will let you know how i get onthanks for replies

  9. #9
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    Default Re: taking bathroom back

    hope you get this sorted these lind of peple make me sick

  10. #10
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    Default Re: taking bathroom back

    hope you get your money.......we seem to be getting a lot of this at the momment
    andy-allen-tiling
    Wall and Floor Tiler based in
    Gloucester and covering Cheltenham-Forest of Dean-Stroud-Tewksbury-The Cotswolds.
    Full bathroom fitting service, including all plumbing, plastering, and electrical installations, Free advice and design.
    tel.........01452 721112
    mobile...07976883412
    web site..... www.andy-allen-tiling.co.uk

    ANY TILE-ANY SURFACE-ANYWHERE

  11. #11
    Gall.B
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    Default Re: taking bathroom back

    One of the first thing I was told to do by business gateway 10 yrs ago when I set up was to put in the contract and invoice etc in the terms and conditions Is Materials products etc supplied by the company is company property until payed for in full and the company maintain the right to remove said items and bill for the removal also thats been on my paperwork for ten years now never had a problem getting paid. of course the customer has to have signed the contract and accepted the terms and conditions. According to my little sis (lawyer) this is legal. maybe something to consider for the future if not to put chancers off coming the madam

    Hope you get your dosh alright m8 he sound like a right Eddie Windass!

  12. #12
    Tilers Forums Arms Member northstar's Avatar
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    Default Re: taking bathroom back

    hear of it a lot now,too many chancers on the go.

  13. #13
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    Default Re: taking bathroom back

    I do agree with Dave on this matter that if you have installed bathroom pod and if he was happy at that moment then you have a good chance to draw him to court but if there has been any case regarding any statement from him on paper that if you will not complete your work on time then he will not be liable to pay you full amount what was decided on the time of deal then you may get into a problem as far as I think.

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