Advice Please - Insurance Job

[BroughtyTiler]

Hi, I have just finished a shower room job which changed from a 'normal' job into an insurance job between me estimating it and starting the job and I have never been involved in an insurance job before.

My question is.... I have given them my invoice but I'm not not sure who actually pays me, the client (who then claims it back) or the insurance company directly?

If it is the insurance company, how long should I expect to have to wait to be paid?

Cheers
Stephen

[doug boardley]

I'd say it's the customer as the insurance company should make the cheque out to them. Have you discussed this with the customer and if so, what are they saying?

[BroughtyTiler]

I have briefly discussed it with them but it's the first time they have done anything through the insurance as well, so they are as much in the dark as me.

[doug boardley]

well if you estimated it with the customer, then that's who I'd be invoicing.

[Stewart]

I do quite a bit of insurance work and always get the customer to pay unless it's pre-arranged with them that the insurance company will pay me directly.

[mikethetile]

client pays you on completion and claims the money back from their insurers

[Michael kiss]

The client pays you for the job, make this clear to them, the insurance company pays the client.

[nybor62]

you invoice the customer , they pay you , then they claim from there insurers

i once did a job for a customer kitchen floor, paid in full on completion , about 4 months later i got a phone call his insurers about is new tiled floor , well at first i could;nt remember the job they were on about, the customer had;nt informed me it was through the insurance,

[leeh]

customer. Then insurance pays them.

[garretridge]

I do and did an insurance job over christmas time they got me out to quote to fix they had to get two quotes they faxed them in to the insurance company they set a a figure they think is acceptable as most insurance work is inflated so they pays less usually. Then the assesors release a cheque to the customer and they payed me from that so in my experience its always the customer pays out!

[Scott]

Just becasue they are claimng the money doesnt mean you should wait for yours though.... If you didnt agree that then make sure you get yours.

[CJ CERAMICS]

If the insurance company is going to pay you they will contact you personally to ask for a broken down quote ie materials both using and cost labour charge etc etc if the insurance company have not contacted you it is up to the customer to pay you as per any over normal domestic work.

Make sure that the insurance company have agreed to the claim before you start work then the customer cannot claim that they are waiting for the chq

[whitebeam]

Customer has allways paid me then they get there money from insurance company