Help!: Did I get a bad tiler? Please help

[craigmmorq4]

Hey all

My first post. Just had my bathroom tiled - he isn't 100% finished yet as had to order more tiles. The tiles in one of the corners don't line up with the others.IMAG0155.jpg

See the image it's obvious they aren't Do I get the tiler to take them all off on that wall and ask if he will pay for the new tiles?


I've asked him via email and he says its something to do with the wall but I'm not convinced!

I paid him £100 to tile 4 m2.


Thanks all

[craigmmorq4]

The Image doesnt seem to load but it's here

IMAG0155.jpg - Windows Live

[Sir Ramic]

No pics here ?
But The joints should line up.

[mikethetile]

Hi Craig

the tiles should line up around the corners, I cant see your pic so cant comment but yes one wall will have to be fefixed to line the joints up

[Sir Ramic]

IMAG0155.jpgOk seen image now and thats wrong.

[Bri]

Not very good, will have to be redone to fix. Welcome along to the forum.

[craigmmorq4]

I've changed my post all. Thanks

[mikethetile]

I can open that one Craig

and its worse than I imagined, you are right to complain

[Sir Ramic]

I can open that one Craig

and its worse than I imagined, you are right to complain

Thats cos I sorted it

[craigmmorq4]

This is the latest email between us

ME -Yeah I have I ordered 8 tiles just in case. The wall that were waiting for the extra tiles for the tiles don't line up with the other wall - I'm being a fanny but its going to annoy me! Will you be able to take those few tiles off and re tile them or will it smash them if you took them off?


TILER - I've only put those tiles on top of what was already on the walls, I can take them off and replace and yes they will smash, so you will need to order more if you want me to do that.

[deanotile]

IMO it all needs to come off as the large gap on the corner is bad setting out and looks terrible.

[craigmmorq4]

Yeah theres not many tiles on that wall where it goes off.

Do I ask the tiler to pay for the new tiles as he says he will have to smash them off?

How do I approach?


Thanks all

[Sir Ramic]

hang on...why have you already paid him ?

[TilerJames]

so whos gona pay for the smashed tiles then?

[Stewart]

Not acceptable......

[craigmmorq4]

Because I didnt notice until he left - He said ok its done bye!! it took him 1 hour and a half. Dont think he used spacers and theres other little problems with the tiles too which I can live with!

[craigmmorq4]

By the looks of his email he wants me to pay for the smashed tiles!

[Sir Ramic]

You didnt notice tiles missing ?

[craigmmorq4]

I had to order 6 more tiles and hes coming back to finish that wall off.

[Sir Ramic]

I wouldnt dream of taking payment before the job was finished. I always ask the client to inspect the work before I leave.
I guess you paid cash too ? Invoice ?

[craigmmorq4]

I didnt think anything of it as only 6 more tiles to put on.
Yeah cash. Yeah I got an invoice via email which I still have on my email.

[deanotile]

if it was me i would ask him to take it all of and do it properly the job he has done is substandard and yes i would be asking him to pay for the new tiles.

[Sir Ramic]

Personally I dont think you will see him again.

[craigmmorq4]

Could it be the walls in my house? If so even if it was the walls I would expect him to let me know about it and an experienced tiler should be able to get around un even walls I think!

[craigmmorq4]

I've got his address, landline & mobile - He's also part of County Durham Registered Trader Scheme

Registered Trader Scheme - Durham County Council

[TilerJames]

yep, you cant expect to pay him to do a job and then splash out on more tiles just so you can repay him to fix his own mess..

[deanotile]

6 tiles? so you are not going to tile to the top?

[craigmmorq4]

Yeah the 6 tiles I had to order are to finish off that wall to the top. But it looks like I need another 10 tiles to replace his mess.

What do people suggest I do? Email him nicely asking if he will pay for the tiles?

[deanotile]

am i missing something??????

[craigmmorq4]

Was that sarcasm lol??