Discuss Urgent advice needed please. in the Tiling Forum at TilersForums; Please see my earlier thread for background information to this problem.
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The tiler/plumber started on Tuesday this week. He brought with him a younger guy to assist. They took ...
The tiler/plumber started on Tuesday this week. He brought with him a younger guy to assist. They took out the bath, washbasin, loo and shower tray and boarded and then tiled the floor. The tiles had all been sealed first. So far, so good I thought.
Yesterday they put the bath back in and then started tiling around the bath. All seemed to be going well as far as I could see. Today, the main man went out 'to get some grout' and was gone for over three hours. During that time his assistant (a carpenter) carried on tiling. I went upstairs to see how he was getting on and was horrified to see that he had started at one corner of the wall and has worked across the wall, but when he gets to the other corner there is a gap which he tells me he will fill with grout. He has used very few spacers, working mainly by eye, so the grouting gaps are not consistent, some are big, some are small. My picture will explain better than me.
When the main man gets back he tells me not to worry, he will cut some slithers of tile to put in the gaps, which he has done, but to me the whole thing has been spoiled. There is a full tile at one end of the wall and a slither of tile at the other, and it's the wall facing you as you come into the bathroom. I could have wept. I really wanted a great job and, to me, it looks amateurish. Picture enclosed.
On another wall the bath is centred and the taps are centred too, but the tiling is not centred on the taps so the tiling looks unbalanced. Please tell me, will it look better when it's grouted, which is what the tiler tells me? Am I being too particular?
I really wanted to feel that this was fabulous, it's costing a fortune, but I feel physically sick about what to do or think.
Hi Kate, not good setting out at all, on the bath, yes it should have been centred, looks odd as it is, in my opinion, as for the shower, very very bad setting out, as as for putting slither in, it will look just as bad.
Sorry.
EDIT: and with grout, it will still look bad, that's the bottom of it, it is a bad job.
Oh, dear. I knew instinctively that it was wrong and I told the tiler that I thought so, but he said 'are you trying to tell me how to do my job?' That's why I came here to check. I wish you could come and tell the tiler rather than me.
Oh, dear. I knew instinctively that it was wrong and I told the tiler that I thought so, but he said 'are you trying to tell me how to do my job?' That's why I came here to check. I wish you could come and tell the tiler rather than me.
Sounds like you know more about tiling than the tiler.
faithealer, I have tiled in my utility and was so careful to make sure the tiles matched at either side. I honestly think I would have done a better job of the walls but I really wanted it to look perfect.
If they still disagree, ask them to come to the forum to explain their setting out. You have to remember it's your money, and with work like that, you can tell him how to do his job properly. Be brave, and if they wont remedy the problem, ask them to leave.
Oh, dear. I knew instinctively that it was wrong and I told the tiler that I thought so, but he said 'are you trying to tell me how to do my job?' That's why I came here to check. I wish you could come and tell the tiler rather than me.
Kate i'd love to come and tell your tiler that his work is sub-standard. Ive confronted a guy before who'd done some awful work for a female friend of mine. and refused to leave her house until he'd removed the mess he called a job. Can you get your partner or a friend to be present when you talk to him? Remember you are right and that is not a good job as you have already worked out for yourself. Best of luck Bri
Kate as i said a few minutes ago this really not acceptable. As you said you have paid good money for this and you expect a good job, and this, quite simply, is not.
If I confront him and he disagrees with what I've said, do I pay him anything to get rid of him? What do I do? I don't want to end up over paying to get rid of him. Funny thing is he has been a very nice man so far.
A lot of these blokes are very nice but unfortunatly you havent paid for a candlelit dinner with him , you have paid for a pro tiling job, which is what you havent got
he has refused to refix the tiles and his repair is unacceptable
remove him from the job and withhold payment untill he corrects the work to your satisfaction
Hi Kate, sorry but I have to agree with you, and my forum colleagues above. This work is not acceptable imo, basic setting out not good. You are paying for a professional job, this is not one. Insist they rectify this work at their own expense
Kate you don't have to be confrontational, just voice your concerns, but DON'T back down all the lads and lasses on here will tell you that this is not a professional job, send him in our direction if he starts making excuses. Sorry to sound a bit harsh, but if you let this go you will be looking at it every day, and every day it will make you angrier until you rip it all down
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Urgent advice needed please.
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Originally Posted by Kate the mate 
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