Quote sheet to post to customer

[bluevin123]

Hi,

Went round a customers house the other night using a quote sheet that I printed off of the forum(very good). Anyway I rang her with a price last night and then said I will post it to her,which I thinks is better.Anyway instead of sending her a copy of what I wrote down, I wondered if there is another sheet or format on the forum that I can send her. I was thinking of doing it in Microsoft word as a kind of letter explaining it in a bit more detail. What do you send? or do you just send the sheet that you filled in when quoting.
Thanks in advance.
Vinnie.

[faithhealer]

I do my quotes on headed paper stating practically every thing about the job.
What type of tiles, and who pays for what (materials etc) being the most important. cover your back as much as possible. A good example occured this week, i quoted for a ceramic floor only to find they had bought slate (bloody awful B&Q slate at that!) 'didn't think it made any difference' they said! Derrrrr!!

[Dave]

Use your own letter headed paper..much more professional..make sure you state who's buying what and the price is for certain type of tiling..extra's to be agreed before work commences.............dave..

[NickH]

Spot on Dave, be very specific about what is and isn't included, in fact sometimes I think its more important to say whats not included, so try and foresee what people might be expecting you to include and be specific about it. otherwise you will always get the old "oh but I thought that was included" line.

[tiler tom]

I did my own headed paper on word the reason being is price. You can imagine that you are not going to get a percentage you quote for so getting pre printed headed paper seems like a waste. I tend to tell the customer that I have to price materials to get the best price for them and go away to do just that. Also when at home and you have time to think you have less chance of forgetting about trim and so on. You can also decide just how long it is going to take you given the obstacles. Finally I list everything on paper, such as the date and address, what they want tiling exactly, what materials you are providing, what tile size and type is quoted for and I put additional notes such as customer to remove existing tiles and make good for example, that way each knows what is expected of the other. Finally I make it clear by putting on the quote that it is only valid for a month as material prices do go up and sign it. Seperatly I make another copy of the quote so I know how much I quoted if they want the job doing in case they try pulling a fast one weeks to come.

[NickH]

Good piont Tom, never give a price on the spot. I always go away and think it through and then post a quote within a few days.

there is nothing wrong with giving a customer a price when you look at the job concerned but, you can only do this with years of experience behind you, i always supply all materials and i do this by trying to get the customer to go to a supplier that gives me massive discounts, i then give the customer say 10-15% on the materials so im usually a few quid up before the job starts, like i mentioned earlier experience and competence are the key when supplying materials, 20 years in the trade for me so i think i have seen the lot

[grumpygrouter]

All my estimates are done via my accounting software. They can then be converted to orders and then the final sale invoice without any further input if necessary. Only needs to by typed once.

Grumpy

Oh, I also attach my terms and conditions of sale to the estimate as well.

[tysfoot]

is there a quote price sheet in this foum

[Dave]

hi t/foot mate try this..might need a bit tweaking ..but is a guide line...prices do vary tho up and down the country....

Ceramic Solutions - Price List

[Fred]

Very good post. I've been stung by not stating the type of tile the client was going to use, or they have say, for instance ceramic, and when I have arrived to do the job they have bought marble.

[tysfoot]

wow, thatsa a lot more than i charge, is this what u charge, do you have your ow quote sheet u sjow your customer of every cost broken down

Are there any good example to follow