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Discuss I really really dont believe it!!!!!!!! in the Tiling Forum at TilersForums; Hi all, got a phone call this morning around 11.30 from a customer asking for a price to tile his kitchen floor.....no problems i can call on my way home ...
          
  1. #1
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    Default I really really dont believe it!!!!!!!!

    Hi all, got a phone call this morning around 11.30 from a customer asking for a price to tile his kitchen floor.....no problems i can call on my way home tonight around about 6....."oh he says i wont be in then can you not come any earlier"....well i had to go to suppliers this afternoon to collect materials so i decide to go for them tomorrow morning instead.
    "yeah no problem i can be there for about 1.30 if thats ok"

    "fantastic says the customer i will see you then".
    gets the address and sets off.

    arrived at the house and rings the front door bell..

    no answer...so i ring again....still no answer so i think maybe its not working so i knock on the door.....no answer.

    hmmmmm i think have i got the right house? check the details and yes its the right house....cars on the drive and the tv's on.......so i knock again
    still no answer..........not in the best of moods decide to pop a business card throughthe door explaining that i had turned up but no answer at the door and would call back later.....so i go back to the van to get the card.

    while sitting in the van writing the explanation i gaze at the house.....and some-one ducked down below the window?????. so i gets out and knocked again and again.....finally the customer answers the door...opens it about 3 inches and quickly says that "sorry i have had some-one else comme round before you and i have given them the job" and shuts the door in my face.



    BY THE TIME YOU ARE OLD ENOUGH TO REALISE YOUR PARENTS WERE RIGHT...........

    YOU HAVE YOUR OWN CHILDREN TELLING YOU THAT YOU ARE WRONG......................

  2. #2
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    Default Re: I really really dont believe it!!!!!!!!

    Tut. You get them mate.
    Dan
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    Default Re: I really really dont believe it!!!!!!!!

    shocking mate, people just get worse
    Mark
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    Default Re: I really really dont believe it!!!!!!!!

    I hope you told them to man up and grow a pair. The very least they could have done was called you and told you.

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    CJ CERAMICS (06-07-2010)

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    Default Re: I really really dont believe it!!!!!!!!

    what a wind up!

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    Default Re: I really really dont believe it!!!!!!!!

    Quote Originally Posted by Scottley View Post
    I hope you told them to man up and grow a pair. The very least they could have done was called you and told you.
    to be honest scottley i was fuming so much i thought it was best to walk away and leave it....i would probably have been right to give him a mouthful but if in the future friends of his were thinking about having tiling done he could put them off me telling them about my rant...and i prefer to keep my rep intact.



    BY THE TIME YOU ARE OLD ENOUGH TO REALISE YOUR PARENTS WERE RIGHT...........

    YOU HAVE YOUR OWN CHILDREN TELLING YOU THAT YOU ARE WRONG......................

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    Default Re: I really really dont believe it!!!!!!!!

    plonker

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    Default Re: I really really dont believe it!!!!!!!!

    Quote Originally Posted by Colour Republic View Post
    plonker
    bit harsh colour i thought i was ok........unless you mean him LOL



    BY THE TIME YOU ARE OLD ENOUGH TO REALISE YOUR PARENTS WERE RIGHT...........

    YOU HAVE YOUR OWN CHILDREN TELLING YOU THAT YOU ARE WRONG......................

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    Default Re: I really really dont believe it!!!!!!!!


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    Default Re: I really really dont believe it!!!!!!!!

    that is just out of order to treat you like this ,you even put-yourselfe out for the scum, this is just not good enough!!!! good luck mate with the next one

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    CJ CERAMICS (06-07-2010)

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    Default Re: I really really dont believe it!!!!!!!!

    Quote Originally Posted by gooner59 View Post
    that is just out of order to treat you like this ,you even put-yourselfe out for the scum, this is just not good enough!!!! good luck mate with the next one
    Thanks gooner next one this evening at 6.30 though should not be too hard as its a recommendation from a customer whos bathroom i ripped out and redid about a month ago. the customer i am going to see have been round to check out my work and really liked it.



    BY THE TIME YOU ARE OLD ENOUGH TO REALISE YOUR PARENTS WERE RIGHT...........

    YOU HAVE YOUR OWN CHILDREN TELLING YOU THAT YOU ARE WRONG......................

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    Default Re: I really really dont believe it!!!!!!!!

    Very frustratingsuppose best we can do is assume it will happen once or twice a year and forget about it
    "Quality means doing it right when no one is looking".”Henry Ford''

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    CJ CERAMICS (06-07-2010)

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    Default Re: I really really dont believe it!!!!!!!!

    Crikey!! they could've at least turned the tv off......thats what I do

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    timeless john (06-07-2010)

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    Default Re: I really really dont believe it!!!!!!!!

    I have had the same. Most of me wanted to have a go at them for not calling / being honest / decent etc but a small part of me remembered that I am self employed and how easy it would have been for them to tell people how rude etc I was...so I smiled politely and walked back to my van in the pouring rain

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    Default Re: I really really dont believe it!!!!!!!!

    its hard to be diplomatic when things like that happen ,but you have to be , dont lower your self to there ignorance
    .07429209003 ROB
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    Default Re: I really really dont believe it!!!!!!!!

    Still he could have let you in!
    Let you spend an hour measuring up.
    Let you spend an hour working out an estimate.
    Leaving you to phone a few days later to see if he's received it.
    For him to tell you you were too expensive!!!!!!!!!!!!

    It happens.

    find us : www.tilernewcastle.co.uk visit us : www.timelesstilingsolutions.com

    ' CREATING TIMELESS WALLS & FLOORS - CREATING TIMELESS WALLS & FLOORS '

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    Default Re: I really really dont believe it!!!!!!!!

    what a donkey
    I know nothing I havent learnt
    Painters and decorator Leighton Buzzard 01525 376559/07594 779654

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    Default Re: I really really dont believe it!!!!!!!!

    Shocking, but it comes with the terratory and timeless is right. It could have been worse.

    Unlucky Fella

    Are you popping back round tonight to silicon his front door?
    The greatest exercise of power is the restraint with which we use it.

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    Default Re: I really really dont believe it!!!!!!!!

    i would have gone back to the van got an axe out and smashed his front door in (picture the shining).



































    ment to say i would have liked to have got an axe and ect. ............. but i would just tuted and move on they an't worth it .
    andy-allen-tiling
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    tel.........01452 721112
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    ANY TILE-ANY SURFACE-ANYWHERE

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    Default Re: I really really dont believe it!!!!!!!!

    How you kept your calm I will never know...Im just wondering what would happen if the other guy messes the job up and you are called upon to go round and fix the problems.....Ohhh no dont get me started!!!

    Pebbs

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    Default Re: I really really dont believe it!!!!!!!!

    good on you mate walking away , hard to do sometimes they should of called you
    sad
    be good at 1 thing ,not average at lots

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    Default Re: I really really dont believe it!!!!!!!!

    I wonder what price they had to accept so quick
    "Experience is simply the name we give our mistakes"

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    Default Re: I really really dont believe it!!!!!!!!

    He's prob paying peanuts!

    And you know the saying pay peanuts get monkeys.

    Pebbs

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