yes what would yours be then boys/girls please![]()
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yes what would yours be then boys/girls please![]()
WEB http://www.diamondpoolfinishers.co.uk/ YOU TUBE http://www.youtube.com/user/MrGooner59 POOL TILE ADVICE http://www.scribd.com/doc/73214640/A...WIMMING-POOL’S
Dont do repairs unless you have to! (other peoples work i mean!)

the customer shall not measure up for tiles!
albyshellshear (25-01-2010), merlecollins (25-01-2010), whitebeam (20-01-2010)



Customers should not buy their own cheap materials![]()
"Experience is simply the name we give our mistakes"
albyshellshear (25-01-2010), jay (21-01-2010)
DO NOT GLOAT when a customer calls you back for a job you priced up and didn't get because "you where too Dear" to be asked to rectify the sh*t job that was done by the chap who was "half the price".
I spent 90% of my money on women and drink. The rest I wasted - George Best
albyshellshear (25-01-2010), Dan (21-01-2010)

thou shallt not laugh when customers say the last guy quoted £10m2 including mats![]()
alcohol-the cause and solution to all of lifes problems
http://absolute-tiling.webs.com/
tiler in east kilbride/tiler in glasgow/tiler in hamilton
Tiler in east kilbride-AbsoluteTiling
if the customer says "the other tiler said it would be fine if we use:
mdf,9mm,go over floor boards, pack them out "a little", dont use tanking, just tile over it!" etc.....RUN AWAY!>>>>>THIS WAY>>>>>>RUN...

the builder said it would be ok.![]()
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Last edited by peckers; 20-01-2010 at 11:51 PM.
don`t believe the builder when he says the new screed is dry and perfectly flat!![]()

"Always get the customers okay before doing anything",I've had customers come back at me when I've done extra without they're permission,One time I actually had to remove silicone from behind a sink because the customer didn't want any silicone ,I wasn't even charging him for it but had to go back to remove it,now I don't do anything without they're definate acknowledgement,Cheers,Mike
Customer to have tiles ordered/paid for and on site before work starts.
Can't tile without tiles.......
Start ripping out on a Monday only for the customer to say the tiles should be here next Friday.
Surely i'm not the only person that happens to.
the 6 p rule. proper planning prevents **** poor practice
always supply your own materials
never ever cut round a sink or toilet. looks disgusting. even if the customer asks for it, just take the sanitary ware out and do it properly.
no mates rates for anyone. my mum pays full whack for any work.
no haggling. if i could do it cheaper then i would, so dont ask.
no matter how easy they say the job is on the phone, it probably isnt, so no quotes without first seeing the job.
diy store tiles (b&q, homebase, focus, etc) are likely to be useless, so don't buy them.
never use all in one adhesive and grout.
always do the work to a standard you would accept in your home.
always be nice and polite no matter how much the customer is being a nightmare
MRC Tiling Services
Lanarkshire
01698 823818
free quotes
Work clean,
Be there when you say you will and as ricmic says with the rest!![]()
Dave Gibson
Ravara Tiling Services
- Thou shall remember to clean tools after every use.
- Thou shall not tile above sanitary ware without using adequate dust sheeting/protection.
- Thou shall always take butties or remember to pickup the wallet. Can't tile on an empty stomach.
- Thou shall not get in a price war. The job costs what it costs and if somebody can do it cheaper at least you know the job will come around again much earlier than it should have done if done right the first time.
- Thou shall not do a bad job as it can take 10 more good ones to get your reputation back to normal (given the fact that a customer that has a good job tells one other person on average, though a customer that has a bad job tells 10 on average).
- Thou shall put a bit to one side on during good times for rainy days that are often inevitable.
I can only think of 6 without repeating what's been said already.![]()
DanTilersForums.co.uk Owner
The UK's biggest Tiling Forum
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- If you have to ask, it's probably wrong
- Leave every job like it's your own house



always be nice and polite no matter how much the customer is being a nightmare
unless they are deliberately playing up and owe you thousands of pounds and keep inventing snags that dont exist, then you have to be firm and issue court proceedings

commandment no 10....'turning water into wine'..
or in this commandment, 'your price for fixing 20 meters of ceramic tiles miraculously turned into marble when you've arrived at the job!!!
albyshellshear (25-01-2010), Dan (21-01-2010)


Always leave nice holes !
The customer WILL peek behind your capping off pipe concealers.
Thou hast been warned so thy best cut nice holes.
Richard Hazell - Diamond Tile Drills
Decent reliable gear that wont let you down
01992-410636 0777 366 4519
richard@365drills.com
http://www.365drills.com
Tile Drills

Thou shall not stray to another tile forum.
Thou shall treat thyself to a fry-up on a Friday
![]()
Dan (22-01-2010)
DanTilersForums.co.uk Owner
The UK's biggest Tiling Forum
Like TF? Try our other forums: The UK's biggest Electrical Forum, The UK's biggest Plumbing Forum, The UK's biggest Flooring Forum. Some newer trade-related forums; Plastering Forum, Building Forum, Decorating Forum.
Follow TilersForums on Twitter.
Bolter (22-01-2010)



Customer tells you on the phone, the job is streight forward they were going to do it themselves.
They have purchased 600x300 rectified porcelain, cos its easier.
Walls are spot on cos they have just been plastered by brother in law who is a mechanic![]()
albyshellshear (25-01-2010), Dan (25-01-2010), merlecollins (25-01-2010)
Dan (25-01-2010)
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