taking deposits

[guppy]

Hello everyone,could i ask ,do you take deposits from customers?I am inclined to for jobs over a certain sum just to cover materials but i would be interested to know how other tilers approach this subject Thanks

[poynton phil]

Same as you guppy, and then only for materials

[doug boardley]

I'll take a deposit for materials I don't get on account, ie plasterboard, plywood etc

[hillhead]

I don't but should.

[merlecollins]

Have started to take payment up front for all materials
Just keep in mind that if the customer went into a distributor themselves for their own gear they would have to pay up front, so why should you be stretched until you're finished the job??

[A.J.B.E.G.B]

I don't but should.

Me too

[merlecollins]

Should this thread not be in the Arms dave??

[doug boardley]

I'm watching it Merle, as long as peeps don't mention %ages or amounts, it's just opinions besides Guppy doesn't have access yet to Arms

[whitebeam]

I don't but should.

I do the same

[Diamond Pool Finishers]

and stage payment's first payment due ,when you get the kettle on and so on!!!!

[wacker]

FOR FIRST TIME CUSTOMERS I TAKE A DEPOSIT FOR ALL MATERIALS; IF ITS A LONG STANDING CUSTOMER I TRUST THEN IT DEPENDS ON THE AMMOUNT. GOT CAUGHT OUT A COUPLE OF YEARS AGO ON SOME NON REFUNDABLE TILES. TOOK AGES TO SELL THEM ON, AND AT A LOSS.

[faithhealer]

Always state on my quotes that a deposit for materials is required but don't bother asking for it if its only a couple of bags of addy and grout!

[marke]

I sometimes take deposits to secure time slots , looks nice and professional i think plus it weeds out some joker builders