Help!: Hackers have killed the job

[Hatcher]

HI this is my 1st post.
My customer has had underfloor heating laid and an expensive porcalin tile laminate wood effect tile laid. the tileing is an absoulte abortion and needs to be redone. My question is can i relay tiles over the top and will the underfoor heating still warm up through both sets of tiles or is it better to rip up the lot and start again ? ive never seen a worse tiling job in 20 years raised edges 3-5 mm chips in cuts ect joints not evenly spaced. and at £85.00 a Sq meter i dont want to make a rash decision.

[CON5933]

Hi Hatcher, personally I wouldn't try to lay on top, i'd bite the bullet and get the lot up, if the top is bad you can probably expect to find it just as bad underneath.. best of luck mate.

[hillhead]

Can the customer get hold of the original tiler? She needs to take legal action if its like you say..i would not advise to tile over at all.

[Hatcher]

No he wont even come back to the job to disscuss the issues.
and the building firm involed dont want to rip up the floor hence they want to tile over it they state the underfloor heating is an intelligent system and that going over will not effect the heating (i disagree hence my call for help) and it looks like the experts are in agreeance rip it up start again ty for your help

[foxman]

Dont tile over the top take Con's advice rip them up and start again

[david campbell]

theres no cahance the ufh will work to it's full potential with 2 layers of tiles,rip it up and start again

[brian c]

rip it up and start again.

[CJ]

[ame=http://www.youtube.com/watch?v=NBikNb5oEcU&feature=related]YouTube - orange juice - rip it up[/ame]

[Ajax123]

Trouble is if you do tile over the top and if the original job is as bad as you say how do you guarantee that their work will not fail and in turn cause yours to as well.

[whitebeam]

No he wont even come back to the job to disscuss the issues.
and the building firm involed dont want to rip up the floor hence they want to tile over it they state the underfloor heating is an intelligent system and that going over will not effect the heating (i disagree hence my call for help) and it looks like the experts are in agreeance rip it up start again ty for your help

I'd taking stacks of photos and if the builder don't do what you have requested I'd be withholding monies from the builder

[Hatcher]

Thanks all for your input and quick reponse.

The builder is a shocked as i about the job.im sure he will be taking the leagal route to seek compensation from the so called tilers.

I hope that they dont take the advice of next tiler and state that they are going over the top.

and listen to the sound advice of reputable responsabile tilers like yourselfs.

I will forward this post to my customer.

Thanks Again

How likey will ripping up the tiles damage the UFL ?

[Sean fsy]

walk away.

[faithhealer]

If its got up to 5mm lips I wouldn't tile on it for that reason alone. having said that a customer who has two layers of tiles in his conservatory over ufh reckons it works pretty well. (tiling not mine by the way, first tilers baked the grout on the tile by turning the ufh on full on day one!!)

[Colour Republic]

No he wont even come back to the job to disscuss the issues.
and the building firm involed dont want to rip up the floor hence they want to tile over it they state the underfloor heating is an intelligent system and that going over will not effect the heating (i disagree hence my call for help) and it looks like the experts are in agreeance rip it up start again ty for your help

Sorry??? That's a new one I'm gonna put that one in my book of lies.

So the builder is saying the the UFH detects how thick the floor is and adjusts it's self to suit? I think they are bending the truth there, what they really mean is that the heating will stay on until the room hits a certain temp... intelligent system, i like that

[jay]

as above rip it up or walk your choice

[Bolter]

If you tile over it, and get paid, then their poor effort becomes your problem. Walk away mate, there's more work out there.

[dagger]

to start off bad, is to finsh bad.....imo.

rip out and redo!

[marke]

i would walk away mate there are easier and more enjoyable ways to lose your hair

[Hatcher]

i would walk away mate there are easier and more enjoyable ways to lose your hair

Agreed but walking away only leaves client open to more hackers and does not reslove the issues

[jay]

hatcher as advised above your best course of action is to remove faulty work if you dont you risk your rep if tiling is so bad i doubt you can lay strait over the floor heating is going to work harder and finished height should come into play remember you are the tiler if customers refuse to take your advice as to the correct way to rectify thier prob let them live with what they have

[Nardini]

As everyone above says, take up the tiles. Anything else will cause you problems, which you really don't need.

I would, however, get the builders to agree, in writing, that they take the responsibility for the state of the UFH both before and after you take up the tiles. Don't allow yourself to get caught out with that one. The problems caused by the previous "tiler" could easily extend further than the surface tiling. Just be wary of the possible claims against you, in case it goes even more pear-shaped.

Good luck.

[Bolter]

Agreed but walking away only leaves client open to more hackers and does not reslove the issues

Agreed but if the customer and or the builder wont listen, then how are you expected to do a good job without the right preparation?

[Dave]

HI this is my 1st post.
My customer has had underfloor heating laid and an expensive porcalin tile laminate wood effect tile laid. the tileing is an absoulte abortion and needs to be redone. My question is can i relay tiles over the top and will the underfoor heating still warm up through both sets of tiles or is it better to rip up the lot and start again ? ive never seen a worse tiling job in 20 years raised edges 3-5 mm chips in cuts ect joints not evenly spaced. and at £85.00 a Sq meter i dont want to make a rash decision.

Hi and welcome..

Did the tiler use a self levelling compound over the ufh..?

If not the chances of saving the ufh from damage if you take the tilers up is minimal..
Also were insulation boards used..? because if they were not then the heat tranference through 2 sets of tiles will be slow..

[Hatcher]

The insurance Company are paying for the original job. The builders are responsiable for all the work in question as they subbed out the work to the tilers. I also have a feeling that the builders are now trying to go over it to save themseles money and time. The tiles in question are 1200 x 200 to be laid brickbond and your ALL RIGHT they need to come out for so many reasons but as money seems to be the key. And the customer is at the mercey of the builder. God help him ! Will Inform you of their decision. and upon reading the above i would not attemt it until the previous tiling was taken up. Thanks guys again for your fast response time with sound quality advice

[Sean fsy]

The builders are responsiable for all the work in question I also have a feeling that the builders are now trying to go over it to save themseles money and time. The tiles in question are 1200 x 200 to be laid brickbond but as money seems to be the key. And the customer is at the mercey of the builder. God help him !

i repeat deffo walk away