I was thinking about this after the programme the other day cowboy customers.
The problem is at the moment that customers have heard too many horror stories about a tiny percentage of the trade professions and trades do not trust customers will pay.
I completely agree that failure to pay should be a criminal offence but the customer still needs to be protected.
I think if a governing body that would cover all trades could be set up and provide arbitration at a cost. For example, a tiler or trade subscribes, a customer is legally obliged to pay or if they believe the work is sub standard has the right to consult the governing body but to do so must put the full or remaining cost of the work into a fund. The arbitration panel then send a surveyor to value the work and then the end result is final.
I appreciate the above is simplying matters some what and would take a lot more working out but in the end:
The customer has faith in who they choose
The trade has faith in that they do a good job they get paid
It would weed out the cowboys if customers were aware it existed as why would they risk there money
The governing body earns interest on the money it holds and from surveys
Even if the trade had to pay the survey costs on some jobs it's better to lose £100 then it is to lose the whole job price.
Just my half drunken thoughts anyway

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