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Discuss better customers in the Tiling Forum at TilersForums; went to price another job this evening,another customer referral! gave the women the price(no haggling wow) thats great david she said,only problem was when she wants it done,tomorrow , anyway ...
          
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    Default better customers

    went to price another job this evening,another customer referral!
    gave the women the price(no haggling wow) thats great david she said,only problem was when she wants it done,tomorrow,
    anyway after swinging a few things about i will start it tomorrow and i won't be working for what the last potential customer thought was a wage! she also wants the kitchen done when i get back from holiday!
    alcohol-the cause and solution to all of lifes problems





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    Default Re: better customers

    nice one david

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    Default Re: better customers

    Sweet!

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    Default Re: better customers

    Good on ya!

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    Default Re: better customers

    Nice one...

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    Default Re: better customers

    Congratulations!

    if it was a simple all the time us tilers would not have the nervous twitch!

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    Default Re: better customers

    Quote Originally Posted by dagger View Post
    Congratulations!

    if it was a simple all the time us tilers would not have the nervous twitch!
    thats the way referrals should be,without all the haggling and trying to con the tradesman
    alcohol-the cause and solution to all of lifes problems





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    Default Re: better customers

    Sounds like the best sort of customer

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    Default Re: better customers

    now why cant we get customers like that all the time?????......

    fair play mate, best of luck with.
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    Default Re: better customers

    Great if you can swings jobs about..........but how many times do customers phone and have left the tiling until the last minute.........then wonder why you can't do it for a few weeks

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    Default Re: better customers

    fair play mate,steve

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    Default Re: better customers

    Nice one David...
    They call me mad, but the voices in my head disagree.

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    Default Re: better customers

    Quote Originally Posted by CJ View Post
    Great if you can swings jobs about..........but how many times do customers phone and have left the tiling until the last minute.........then wonder why you can't do it for a few weeks
    i can only do it at the moment because i'm working with my dad inbetween jobs,so i can drop the renovation work when i need to,it started out because i was really quiet for a while but it looks like it's starting to pick up now
    alcohol-the cause and solution to all of lifes problems





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    Default Re: better customers

    Need to get ur no. davy, been turning work down for a while now, never stopped in ages, been coming in hard and fast. Could do with sneakin in yer suitcase!!!

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    Default Re: better customers

    Don't that make a nice change, no haggling over the price
    "Experience is simply the name we give our mistakes"

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    Default Re: better customers

    Glad to see things are good Dave............

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    Default Re: better customers

    That's great news..heard on the radio that the economy is picking up so it's great to hear it really is true

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    Default Re: better customers

    let's hope it's not a false upturn

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    Default Re: better customers

    well france and germany have officially claimed they are out of there recession and britain thinks it may only take a few more months so fingers crossed everyone
    alcohol-the cause and solution to all of lifes problems





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    Default Re: better customers

    lets hope we get through the winter,i will do the kitchen for ya Davy..lol
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    Default Re: better customers

    Quote Originally Posted by brian c View Post
    lets hope we get through the winter,i will do the kitchen for ya Davy..lol
    it's when i get back mate or i would have offered you it m8!
    alcohol-the cause and solution to all of lifes problems





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    Default Re: better customers

    Went to quote a job last week,

    Lady, (Term used loosely) spent the whole time I was there telling me how all other trades she had employed had let her down in some way,

    Then said you're a £ 150 more expensive than the cheapest quote.

    I didn't even bother to explain why, I don't need that sort of customer - Thankfully

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    Default Re: better customers

    Well done David

    I often think that customers buy into you as a person not just a tradesmen. so being polite and thoughtful always works.

    And ref's are the best advertising there is.

    Good luck mate keep up the good work

    Gary

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    Default Re: better customers

    Well done David. Keep up the good work!
    Dave Gibson
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    Default Re: better customers

    Nice one, Dave. This is a customer to "go the extra mile for".

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    Default Re: better customers

    Quote Originally Posted by Rob Z View Post
    Nice one, Dave. This is a customer to "go the extra mile for".
    yeah i know,even dropped her of at the pub when i finished this afternoon lol(some ladies thingy) i've got her kitchen to do when i get back my hols
    alcohol-the cause and solution to all of lifes problems





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    Default Re: better customers

    Excellent! I have a hard time trying to talk anyone down, even at say....estate sells and the like. All because I do not want someone doing the same to me. It sux!

    I am happy for you, congratulations. Word of mouth is the best advertising. I have to keep my mouth shut, and be careful not to spill too many words.

    Easy does it.

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