Topps approved fitters - Page 4 - TilersForums.co.uk | Tile Forums

sstilingservice · 19-07-2008

Blimy just been reading this thread !!! I have just become a topps registered fitter I think that they will soon learn that customers arnt as daft as they look. hopefully it won't damage relations between tilers and customers i'm trying to build a reputation for being fair with my pricing. B&Q seem to be getting quite a bit of buisness at the momment most customers I speak to are getting there tiles from them. Also I think topps are missing out on a lot of customers as they shut up shop at 6pm. some people don't like shopping at the weekend so they go AFTER work in the week only place allways open good old B&Q .

**whitebeam** · 19-07-2008

A small independant I know was talking of working sundays because topps are open on the sunday

sstilingservice · 21-07-2008

I do think that if you are not open when the customers go shopping they will spend there money somewhere els. customers will not just go home they will sit outside a closed tile shop and go (shall we try B&Q or Wicks ) and thats 1 lost sale!!

**Varley** · 21-07-2008

Quote:

Originally Posted by sstilingservice

Blimy just been reading this thread !!! I have just become a topps registered fitter I think that they will soon learn that customers arnt as daft as they look. hopefully it won't damage relations between tilers and customers i'm trying to build a reputation for being fair with my pricing. B&Q seem to be getting quite a bit of buisness at the momment most customers I speak to are getting there tiles from them. Also I think topps are missing out on a lot of customers as they shut up shop at 6pm. some people don't like shopping at the weekend so they go AFTER work in the week only place allways open good old B&Q .

I agree, my last 3 jobs have been with B&Q tiles...oh what fun i've had

pjtiler · 21-07-2008

ive just become a topps approved shop lifter

i,ll have enough to tile a bafroom in a few years

**whitebeam** · 21-07-2008

I,m glad you tile lifter not the shirt one

pjtiler · 21-07-2008

Quote:

Originally Posted by whitebeam

I,m glad you tile lifter not the shirt one

**whitebeam** · 21-07-2008

aaaaaaaaaaaaaaaaaaaaaaaaaaaaggggghhhhhh

sstilingservice · 22-07-2008

What are you lot like

bigneil · 22-07-2008

Quote:

Originally Posted by DARRELL

The customer is trying to get the fitting side of thing for nothing well thats what I think. Topps well all they have said is there the ones on desplay and that how they are basicly they dont give a sh*t I havent been paid for the fitting but topps have been paid for tiles. good ant it.....

I did some installations for a couple of different companies in the past, the bigest problem is lack of comunication. customer explainns prefreences to spotty thicko at the till, spotty thicko writes it down, 3 weeks later you recieve a garbled message from someone that can't read spotty thicko's hand writing.
Always double check everything with the customer before you start. although not having grout joints is a new one on me

Not been paid? .. how long ago did you do the work?

DARRELL · 23-07-2008

I have been paid now but it took nearly 3weeks. Happy again....

I did a floor for this old couple. When I asked what colour grout she said clear, clear I said never seen it before puzzled? yah she said they had them on show in the store. I phoned the store asked them what colour was on display they come back and said thair NOT grouted. See her point now. I did grout them with light gray and she liked it better then the clear.............

sstilingservice · 23-07-2008

clear that's fantastic I might recomend that save a fortune on grout