Topps approved fitters

[faithhealer]

Some of the prices are crazy:

Toppfix tubbed gear Trade £6 Retail £18

Toppfix rapid Flexi Trade £18 Retail £52

I almost chocked when I heard that one,they're meant to sell Bal everytime the customer asks for adhesive,they charge roughly the same for their own brand.Scandalous

I personally would be embarrased to tell the customer the final cost of their materials.I can only imagine their faces

Rapid flexi was £55 at my branch, total cost of adhesive and grout was going to £850 for my next floor quote!! No wonder some people go to B&Q

[Grace'sDad]

Got to say though - the kind of customers who are prepared to pay that kind of money are also happy to pay top dollar for the fixing! Surgeons / Barristers etc

(as I'm finding out)

If the recession bites, I guess these will be the only ones left with any spending power too.

[Droopy]

Got to say though - the kind of customers who are prepared to pay that kind of money are also happy to pay top dollar for the fixing! Surgeons / Barristers etc

(as I'm finding out)

If the recession bites, I guess these will be the only ones left with any spending power too.

Aye, them and Bailiffs

[GazTech]

Aye, them and Bailiffs

pmsl drew......my advise to people is if you have it ...buy it., if not wait. Food first. The rich get richer the poor are getting more poor

[Grace'sDad]

pmsl drew......my advise to people is if you have it ...buy it., if not wait. Food first. The rich get richer the poor are getting more poor

Mortgage 1st - Food 2nd - Broadband 3rd .

It's amazing how many people get repossessed because they pay things like phone bills before the mortgage!

[CLAYS TILES]

i went into topps today,i asked wot they did with my cards (& the others) to be told they've still got them under the counter!
does this mean as you have these ''topps fitters'' they wont be giving out our cards anymore?? no came the reply,if you buy from us we can give out the cards but we won't put them back on counter just yet!!
looks like i'm looking into going either ''tile maze'' next door or look out for other options! we're limited to only a few tile shops in telford!!!

[sstilingservice]

Blimy just been reading this thread !!! I have just become a topps registered fitter I think that they will soon learn that customers arnt as daft as they look. hopefully it won't damage relations between tilers and customers i'm trying to build a reputation for being fair with my pricing. B&Q seem to be getting quite a bit of buisness at the momment most customers I speak to are getting there tiles from them. Also I think topps are missing out on a lot of customers as they shut up shop at 6pm. some people don't like shopping at the weekend so they go AFTER work in the week only place allways open good old B&Q .

[whitebeam]

A small independant I know was talking of working sundays because topps are open on the sunday

[sstilingservice]

I do think that if you are not open when the customers go shopping they will spend there money somewhere els. customers will not just go home they will sit outside a closed tile shop and go (shall we try B&Q or Wicks ) and thats 1 lost sale!!

[Varley]

Blimy just been reading this thread !!! I have just become a topps registered fitter I think that they will soon learn that customers arnt as daft as they look. hopefully it won't damage relations between tilers and customers i'm trying to build a reputation for being fair with my pricing. B&Q seem to be getting quite a bit of buisness at the momment most customers I speak to are getting there tiles from them. Also I think topps are missing out on a lot of customers as they shut up shop at 6pm. some people don't like shopping at the weekend so they go AFTER work in the week only place allways open good old B&Q .

I agree, my last 3 jobs have been with B&Q tiles...oh what fun i've had

[pjtiler]

ive just become a topps approved shop lifter






























i,ll have enough to tile a bafroom in a few years

[whitebeam]

I,m glad you tile lifter not the shirt one

[pjtiler]

I,m glad you tile lifter not the shirt one

[whitebeam]

aaaaaaaaaaaaaaaaaaaaaaaaaaaaggggghhhhhh

[sstilingservice]

What are you lot like

[bigneil]

The customer is trying to get the fitting side of thing for nothing well thats what I think. Topps well all they have said is there the ones on desplay and that how they are basicly they dont give a sh*t I havent been paid for the fitting but topps have been paid for tiles. good ant it.....

I did some installations for a couple of different companies in the past, the bigest problem is lack of comunication. customer explainns prefreences to spotty thicko at the till, spotty thicko writes it down, 3 weeks later you recieve a garbled message from someone that can't read spotty thicko's hand writing.
Always double check everything with the customer before you start. although not having grout joints is a new one on me
Not been paid? .. how long ago did you do the work?

[DARRELL]

I have been paid now but it took nearly 3weeks. Happy again....

I did a floor for this old couple. When I asked what colour grout she said clear, clear I said never seen it before puzzled? yah she said they had them on show in the store. I phoned the store asked them what colour was on display they come back and said thair NOT grouted. See her point now. I did grout them with light gray and she liked it better then the clear.............

[sstilingservice]

clear that's fantastic I might recomend that save a fortune on grout

[Fekin]

I can just see it now..... "the new science in tiling, new invisiflexi grout"

[sstilingservice]

do you think it will need an additive cos it could crack if it's on floor boards you never can be to carefull

[salmonfisher]

I have been paid now but it took nearly 3weeks. Happy again....

I did a floor for this old couple. When I asked what colour grout she said clear, clear I said never seen it before puzzled? yah she said they had them on show in the store. I phoned the store asked them what colour was on display they come back and said thair NOT grouted. See her point now. I did grout them with light gray and she liked it better then the clear.............

i expect this was an insurance mandate the terms are payment within 30 days but usually 2-3 weeks

[CJ]

Need to watch these Topps mandates.

Terms and conditions have changed recently.

Old prices used to include vat

New prices don't..............so if you not VAT registered..........they don't pay

[Dan]

CJ; surely the end price hasn't changed though, or as it?

You would have paid the VAT before, obviously.

[CJ]

The old prices fitters got paid made no mention of VAT. So you got paid X amount per job.

The new prices are virtually the same minus the VAT.

So.................

Old price. Removal of Porcelain floor tiles £140 for first 6 metres................is now £119.15.

So if your not VAT registered............you NOW get the £119.15 for doing the same work


They have just knocked off Vat from the old price sheets.


Irish Explaination................lol

[Dave G]

Topps tried to tell me I needed 2 part for my floor and wanted to charge me £90.00 a unit yep thats £90.00 a unit, told me i needed 3 units lol

Now i'm not a tiler but £270 for adhesive...behave....
when i say the same to the fella in Topps he said that seeing as it was me, he would do them at £50.00 per unit .
I would never go there and buy anything ever .

Went to Castle ceramics in Castleford , fella in there was great, helpful and was very good on price .