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Old 21-05-2008   #1
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Question DIY sheds vs specialist tile retailers

As a manufacturer/supplier, Sealux would be interested to hear views on:

What should differentiate a tile retailer from a DIY shed selling tiles/accessories?

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Old 21-05-2008   #2
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Default Re: DIY sheds vs specialist tile retailers

Product knowledge and a good variation in available materials for me.

DIY sheds tend to have people pushing tiling stuff ( and everything else) without any real training. Also, in general they don't sell "professional quality" materials.

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Old 21-05-2008   #3
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Default Re: DIY sheds vs specialist tile retailers

Quote:
Originally Posted by grumpygrouter View Post
Product knowledge and a good variation in available materials for me.

DIY sheds tend to have people pushing tiling stuff ( and everything else) without any real training. Also, in general they don't sell "professional quality" materials.

In a nutshell m8



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Old 21-05-2008   #4
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Default Re: DIY sheds vs specialist tile retailers

Same as Grumpy.

Product knowledge and fixing knowledge from start to finish of the installation.
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Old 21-05-2008   #5
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Default Re: DIY sheds vs specialist tile retailers

quality tools and not DIY crap that most of these little shops sell......and staff that know what they are talking about........

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Old 21-05-2008   #6
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Default Re: DIY sheds vs specialist tile retailers

I can walk into my independant grab 4 or 5 samples no charge and no tills full of happy DIY's then ring the bloke I know and get delivery when I need it. . . absolutely priceless when compared to the dizzy fruit bats in the big stores. Plus the stuff is miles better
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Old 21-05-2008   #7
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Default Re: DIY sheds vs specialist tile retailers

product knowledge is of most importence from informed and preferably experienced staff...then there's the stock of quality materials,tools,tiles..blah,blah,blah...

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Old 23-05-2008   #8
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Default Re: DIY sheds vs specialist tile retailers

Quote:
Originally Posted by Fekin View Post
Product knowledge and fixing knowledge from start to finish of the installation.
with grumpy and fekin and the others.
And what is more a tile retailer should make it possible that, whenever problems occur, either they come to site or a company/manufacturer representative (tiles, trims, boards, adhesive or else) comes to site when claims or problems come up.
This is something that DIY-stores seldom can offer.
Martin

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