When doing a quote!!

[DEN]

When you guys do a quote for a customer,which way do you prefer for getting the tiles?do you take the customer to the tile shop or do you take samples for to show,or any other way.

[wetdec]

I would say that unless you take a margin from the sale then you let them get on with it themselves. The less people in the chain the less can go wrong in my experience


tiler

..

[CLAYS TILES]

i'm with wetdec there m8, advise them to go to the shop u use & offer them a discount if they use your name,but otherwise it should be their choice in the end!

[Mike Strutter]

I never offer to supply tiles, too much of a risk IMO. A local tile company has given me a stack of 20% discount cards to hand out to the people i quote for, and they have a large showroom with pretty much all tiles in stock, or so they say!!

[enduro]

I never supply tiles, to much messing around. Just supply adhesive etc. Also if you get a customer who wont pay for what ever reason, you haven't got to fork out for the tiles. The amount you would earn supplying the tiles its not worth all the running around.

[Fekin]

I never supply tiles, to much messing around. Just supply adhesive etc. Also if you get a customer who wont pay for what ever reason, you haven't got to fork out for the tiles. The amount you would earn supplying the tiles its not worth all the running around.

If you made 50p a tile and the customer needed 600 then the £300 I made from just getting the tiles for them and some lumping around for a couple of hours would well make it worth while.

Also would never buy in the tiles myself, alway get the money off the customer prior to picking them up.

[IvegotsTILE]

I tell the customer a few places I can get tiles at a discount,they go down find the tiles they like and get the price for them and the mats.I then tell them if they give me the cash for the tiles I will get them and get 10% off everything.I can then earn anything from £30 to £150 just for picking the tiles up.Customers happy,retailers happy and best of all I'm very happy.Alot of times theres a spare box of tiles and the customers can't be bothered to take them back so give them to me as a tip,which I then go and get a refund for some drinking tokensHappy days.

[salmonfisher]

if you start supplying tiles the dreaded vat bracket can be hit very easy
(dont want to go there)

[brian c]

I tell the customer a few places I can get tiles at a discount,they go down find the tiles they like and get the price for them and the mats.I then tell them if they give me the cash for the tiles I will get them and get 10% off everything.I can then earn anything from £30 to £150 just for picking the tiles up.Customers happy,retailers happy and best of all I'm very happy.Alot of times theres a spare box of tiles and the customers can't be bothered to take them back so give them to me as a tip,which I then go and get a refund for some drinking tokensHappy days.

im with simon on this one even if i do only use the one supplier for tiles and mats.lol

[DEN]

Maybe i thought most people would supply the tiles as part of the service you give your customers and also make a few quid into the bargain for a little bit of running around,but hey each to there own..

[reaper72]

if you start supplying tiles the dreaded vat bracket can be hit very easy
(dont want to go there)

If only they all had your brains mate.....

[Ultimate Tiling]

I would have said more visits to the tile shop the better, have the crack with the sales team and they'll remember you when they're dishing out cards to potential customers.

[whitebeam]

No, would'nt supply tiles just let customer and pick their own with a bit of advise just to make my life a bit easier

[SnipSnap]

Will supply the tiles only if it is worth it.

I supplied the tiles for a particular job... expensive tile...
On driving to the job, a f****g bus pulled out in front of me causing me to brake hard... you can imagine what I felt at that very point... all the plain tiles were ok but the borders (£14 each) got paudered.

The bus disappered... the customer didn't want to know... I had to bare the cost (£350). I was not a happy man doing the bathroom for nothing!

So when the customer says; "can you get the tiles cheaper", just think about who is responsible for any miss up before you anwser.