Not Happy
I rang chase academy about my nvq like neale said left msg the speak to PHIL, said he was out and would ring me back next day.And guess what no call back sick of ringing i think this is very very poor and i am still waiting its been all week can you tell i am .I no if i want it its down to me but this happened last time i rang them

Sorry Mark I just cant relate to this as my experience with them was plain sailing. In fact i couldnt fault the service I received.

Not Happy
I rang chase academy about my nvq like neale said left msg the speak to PHIL, said he was out and would ring me back next day.And guess what no call back sick of ringing i think this is very very poor and i am still waiting its been all week can you tell i am .I no if i want it its down to me but this happened last time i rang them

Hi Marky mate, when did you first ring them?

I found they answered my calls very promptly with good informative info, couldn't do enough for me actually. Shame it was me that was dragging my heels tbh.

Originally Posted by doug boardley

I found they answered my calls very promptly with good informative info, couldn't do enough for me actually. Shame it was me that was dragging my heels tbh.

Have you done a course there Doug?

Call them and ask to speak to anybody, not just Phil, and I'm pretty sure you'll find whoever answers the phone will be able to provide you a good chunk of information, if not everything you need to know.

Chase Tiling Academy have been sponsors of this forum since pretty much the day we started out many years ago now. And I've never had a single bad comment made regarding them, their company or their training.

So I'd give them the benefit of the doubt and assume there is a perfectly reasonable explanation as to why they didn't manage to get back to you.

Give them a call first thing Monday morning and get back to us with your results.

Originally Posted by diamondtiling

Have you done a course there Doug?

I think it was enquiring about an NVQ mate, and what he'd need to do being an established tiler.

I no what you say dan it was monday when i rang them you are right speak to anybody.

Thinking back at it was making lost of calls monday about other work leaveing msgs not all called back so a bit wound up i will ring again and let you all no

69 posts in 3 years and now a complaint against a long term sponsor!
They didn't answer your calls!
Let me be the first and possibly the only member to thank you for bringing this totally useless bit of information to the forum for me to read.

Originally Posted by diamondtiling

Have you done a course there Doug?

I didn't Dom, but i was enquiring about the on-site assesment to get the nvq level 2 that was supposed to be needed for site work.

Did you get around to completing the assessment Doug?

I didn't DomI kinda forgot about it really

Originally Posted by doug boardley

I didn't DomI kinda forgot about it really

I have a contact number for a guy in Stoke on Trent, he travels all over the UK doing the assessments. I did mine in the warehouse of my local tile supplier, it took about 3 hours if I remember right and was free because I could prove I had been trading for a certain amount of time. If you need his name and number Doug just let me know, he is a very helpful and nice guy.

I'll bear that in mind mate, cheers