Hi first of all thanks for your post. Always pleased to note when we have happy customers and appreciate the time you took to leave your personal comments.
Its important for me and our distributors to read and understand customer feedback becaue at the moment we are marketing these kits to big retail.
Drilling holes is a wear and tear excercise so its critical our product meets the criteria of value for money, drill life and ease of use.
Reading your post gives us confidence that we are "on message". Our copy writers and marketing people are asking me for testimonials from installers, trusted retailers and stockists. I'll certainly be passing the forum comments to them.