Hi all after a bit of advice have just had first day on bathroom refit after being told customer was preping ufh and slc and that it was now ready for tiling.But a bad job of it is being kind as the slc stops 6 inches short of all edges cable is still proud and there are lumps and bumps everywhere so i am after the easiet way possible to correct it.Would it be easiest to prime what has been done and just put another load of slc down or is there another way without suffering with the height to much,any advice would be apprieciated.

Did the customer use the right slc out of interest, ie a latex one, otherwise you are wasting your time!

I'd be doing what you said but informing the customer WHY I was doing it. I be checking just how high the highest point is though.

customer used arditex but said he mixed in 2 lots as he didnt have a big enough bucket,I got the impresion he is not cut out for diy.

it sounds like trouble ahead m8,how far is the ufh protruding?sounds like a right bodge job tbh.Do you think another bag of slc will sufice and rectify the problem?

cable is at best half covered at best and looking past that the floor is out all over the house so i dont think taking it up and starting again would do much good looks like more slc is my only option just a case of making the best of a bad job.But i am sure it will be another job where the customer looks at you like its your fault that the job cost more than they thought rather than getting you in from the start.

it's best to stress that they will have to pay for leveling the floor because you don't want to be reponsible for an inferior job.
And check the ufh still works before you touch it as well, just in case!

I'd be going down the covering it all with more slc route too

Ok guys thanks for the replys will let you know how it turns out with some pics hopefully.

Originally Posted by alig

cable is at best half covered at best and looking past that the floor is out all over the house so i dont think taking it up and starting again would do much good looks like more slc is my only option just a case of making the best of a bad job.But i am sure it will be another job where the customer looks at you like its your fault that the job cost more than they thought rather than getting you in from the start.

Its easy.......Tell them its diabolical, tell them its a bodge job, tell them to stay away from hammers and tools, tell them to put the kettle on, on second thoughts you should do that, just to be on the safe side.
Ali you are not there to feel bad about other people's lack of know how, its tough for the customer, if you can rectify it then do so and tell them what the cost will be first, if they dont want to pay pack up and leave mate, dont let your name suffer because of eejits that cant knock nails in.

show him it with a bubble/straight edge across mate

I was asked to estimate for a limestone kitchen floor...First thing I says is "I'll have level the floor prior to tiling". Customer then sheepishly admitted that he had already tried to level it - Doh! .

Customer realised he was rubbish at DIY and I got the job to do it properly.

Don't feel guilty, just act professionally .