tysfoot

Hi

Went round the this mans house today and he has a shower cubical area, bout 6 sm. seems like there is plasterboard under the tiles.
I said i will put that wetroom membrame on then tile on top of tiles. Is this correct or should i ripp it all out and start again.


Also he wanted me to tile on top of tiles in kitchen but is this wise as the tiles will come out to much fro the wall. shall i take the old tiles off and start again or tile on the tiles and put a fatter trim on.


Also he was very fussy what he wanted and what he expected from me, asked loads of question like he wants verbal contract a written contract of what need doin before i start and a written contrat of what been done with the end product. All went over my head, i just give em a quote, if they like i get stuck in and get paid at te end, give em a recipt at the end. am sure this guy is a taxman or something. Also asked me about trade insurance, gurantees and if im with trading standards.

Bloody nightmare

might give this job a miss as i think there will be a lot of hassle

devonmark

Tys, I would be very wary of this customer, he could be the type to be looking for an excuse not to pay and get a free job...I personally wouldn't take it on..Mark.

Plastering & Tiling Solutions.

Dave Carr

Best advice: Choose the jobs to want, not the ones that you need. You don't have to take every job on, no matter how tight money is. Just use it for quote experience and send him a quote with date for around six months time, that way he'll go and pester someone else.

Remember to check your customers out with little questions, the last thing you need is a complete dick who doesn't want to play because he or her has watched 'house doctor' too many times.

Cheers,

Dave

tysfoot

how do you let customers down then if you said you will do it. he will give me a rinf tomos but dont want to do it now

IvegotsTILE

Just say that your main customer is a builder who gives you 80% of your work,he's just phoned today saying he has a huge contract that I have to start tomorrow and won't be available for 3 months.Say "I'm sorry but I can't let him down or he won't pass me any other work.

tysfoot

so its not bad taking on work that seems a bit dodgy as i think the customer is a bit weird

chille

just tell him straight.

This is the job you'll do and this is how much it will cost, if he wants it in writing then ok give him it, but keep control over the customer, otherwise it'll go tits up.

Treat him like you would one of your m8's down the pub, straight and simple, he might just be trying to sound you out.

If he still seems dodgy then do not do it .

brian c

give it a body swerve m8

joe kelly

well said