Help Polished Emperador Marble with a Bloom!

[Peanut]

Hi
I've got polished dark brown emperador marble for my shower and travertine for the rest of the bathroom. The travertine I have pre sealed before installation. I'm not sure about the marble, when i've taken it out of the boxes there is a bloom on it and lines from the corrugated cardboard box on the surface. I've read on this site that marble tiles come with a wax coating, i'm assuming that is what this is. How do i remove this prior to sealing the tiles? The tile supplier did not mention this can anyone help please?
Thanks
Peanut

[hillhead]

Oh i love peanuts.lol.
along.
I personally have never seen marble with a wax coating,porcelain yes.
There is wax removers available though, you say boxes? is the marble in boxes?
Any pics?? would be good to see the offenders.

[timeless john]

Is it a polished Marble - should just wipe clean with warm water.
Who was the supplier?
Are you undertaking the tile fixing yourself?

[Peanut]

Hi
Yes there are 3 tiles in each box- i've tried warm water and it doesn't seem to shift it- i'll try to take some photos tomorrow not sure if it will show up. Supplier tiles porcelain in Durham NE England

[whitebeam]

Keep a couple of tiles in a warm room overnight and see if that does anything..

[jay]

Were the boxes wax coated by chance

[Dave]

Hi
Yes there are 3 tiles in each box- i've tried warm water and it doesn't seem to shift it- i'll try to take some photos tomorrow not sure if it will show up. Supplier tiles porcelain in Durham NE England

Another complaint about that supplier.

Have you contacted them.

[nybor62]

dont know that supplier , and dont know why they would have a wax coating, as dave says contact them

[Peanut]

Hi Photos as promised- boxes dont seem to have a coating on Not sure it shows up on the photos101_0006.jpg101_0009.jpg101_0011.jpg101_0015.jpg101_0016.jpg

[jay]

Box is unwaxed so that rules that out pics are a bit hard to see might work if you can take a pic without the flash maybe in natural light

[Peanut]

Hi Dave
I have contacted them and they have confirmed they don't come with a coating on but suggested i try some white spirit on a cloth?
does this sound right to you
thanks
Peanut

[Peanut]

Hi Jay
last 2 pics are without flash- wasn't hopefull that it would show up You can see it on the last one bottom right hand corner is shiney top left dull
Thanks
Peanut

[jay]

Can you run your fingernail over it to feel if the surface is smooth or rough in the effected areas it should give you an indication on if there is wax to as you will get a slight build up under your nails .dont recommend the white spirits at this stage

[Peanut]

Hi Jay
feels smooth

[jay]

Just a thought try a little bit of window cleaner on a small part of the effected tile rub it on then buff off see if that improves it

[Dave]

Where abouts are you. ?

It might well be poor quality polishing. If you are close enough to me I can check for you.

[Peanut]

Hi Dave
What a kind offer- I am in Durham but hubby has got some natural stone cleaner from DIy store- cleaned one with that as a test and sealed that one it now looks fab.
Thank to Jay also.

[Dave]

As long as you are sorted.

The marks will most likely be from the box's.

Stone IMO should not be wrapped in cardboard like that.

[Peanut]

looked like they had been boxed just after polishing- there was load of residue/dust on them- Thank again for all your advice
Peanut

[Dave]

In other words the tiles were still damp and then this leached into the packaging causing this then to bleed back into the tiles, a BIG error by this comp for getting them boxed in this way.... either box in polystyrene or band together or loose... never in cardboard as i have seen tiles packaged this way stained and not useable..

[paul flight]

dave is right on this . the cardboard in between the tiles will draw moisture out of of the tiles and some salts within the stone. it good that you have be able to resolve the problem

[Tony73]

dont do white spirit on marble. can try with methalated spirit. never white spirit. and as somebody said earlier, dry them out over night. or could ty hair dryer on one tile.

[Topshop]

Bad packaging method on the manufacturers part for sure. The cardboard could have been slightly acidic and etched the marble.